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New Delhi India
FNP are a big farce on their online portal
Apr 23, 2012 12:53 PM 1780 Views
(Updated Apr 23, 2012 12:59 PM)

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I sent my mother a lovely combo for her 70th Birthday....a bouquet along with a half kg cake for Rs.1200.


Then I just spoke to my mother. These guys had sent a small bouquet. A very small bouquet. I was aware of the size of the cake( 1/2 kg) but even last time they sent a lousy bouquet and  then apologised but did not do anything about it.. This time again they cheated. I made sure I will put a review for them


Such a farce. Very disgusting. I wanted them to make the occasion special for my family. As I am not complaining for refund. But I would have thought they could have made special occasions more special with their flowers. My God what will happen to their reputation if they continue to cheat..

Brand Response

Dear Customer,
Greetings from Ferns N Petals.
We are extremely distressed to hear about what happened to your order.
Ferns N Petals has started working closely with MouthShut_Official since Jan 2013.We were not present on this platform previously & were hence unable to help you when the issue was raised.
If you face any issue with your order, please call +91 9212422000 or mail us on support@fnp.com.
Thank you for sharing your experience - we are working on this & we hope to service you better next time.
Warm Regards,
Ferns N Petals Team

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