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Please help.. Review on Ezeego One

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17%

1.57

2,842 Votes

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akanshasingh19

lucknow India

1 Review

Please help..

Nov 03, 2007 04:16 AM 1676 Views

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I am cursing myself for not going through this site before. I booked a ticket from Lucknow to Bangalore on 25th October and am supposed to fly on 15th nov.

The tickets were mailed to me and the amount was deducted from the credit card instantly. but when I retrieved the status using the PNR number, the jetlite site shows that no booking has been made. I tried calling ezeego1's so called 24*7 customer care number but supposedly all the customer care executives were busy.

I even wrote to them but no response. then I came across this site and it seems it has been the same case with almost all of us. I am scared as I need to reach bangalore on 15th. I had to board two flights, interconnecting so the ticket money is also quite a some. please suggest me something.

Akansha Singh

Please suggest me something.

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Brand Response

Dear Ms. Singh,
We understand that your inability to communicate with us when required and the same must have caused a great inconvenience to you.
In regards to not getting in touch with us was due to the high volume of calls and the huge response to our offers. But we wish to inform you that we have now increased the strength of our support team to cater to our customers’ requirements.
Kind Regards,
Pallavi Garud.