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Ezeego Not so Easy.... !!!!
Nov 19, 2007 04:14 PM 5050 Views

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There was  this News related


to Ezeego, in today’s  the **Deccan


Herald, Bangalore, ** Page-3,   for information of MS members.


Deccan Herald **»** City **»** Detailed


Story


Fake


travel agency cheats woman:


DH


News Service, Bangalore:18/11/2007


A frequent flier and a top executive of an


education consultancy firm was taken for a royal ride when an online tour and


travel company made away with around Rs 11, 500.


According to


complainant, Bimaljeet Johar, Johar Group President booked two plane tickets


from the Ezeego One Travels and Tour through their website ** http://www.ezeego1.com.*


The travel company was offering 25 percent cash back offer on ICICI credit


cards. Bimaljeet told Deccan Herald, she registered with the travel agency


and got the booking reference EZR-2007-239509/A.


The tickets were for the Jetlite Airlines for November 14  for


Bangalore-Delhi and Delhi-Bangalore on November 21. She said, the booking


was confirmed via email and she received an itinerary email. She paid Rs


7, 324 for the two tickets.


On November 8, she again booked a ticket


for her son for Bangalore-Delhi for December 2(PNR: S2-J535D), Jetlite


Airlines, under the same cash back offer. This time the booking reference was


EZR-2007-312280/A and the cost of the ticket was Rs 4114.


She was taken aback when she reached airport and learnt that her PNR was not


confirmed because the Ezeego company did not pay money to the Jetlite. Not only


her ticket but also her son’s ticket was also not confirmed.


She was shocked when she tried to contact the Ezeego ‘helpdesk’, but there was


no response. The Jetlite officials asked her to pay more money to buy tickets


if she wanted to travel.


After reaching home she again tried to contact Ezeego helpdesk but in vain. At


last she lodged an FIR with the Airport/HAL police asking them to register an


offence under the cyber fraud and cheating.


This paper too tried to contact the customer care number 1800220177 of the


Ezeego One Travels and Tour but there was no response from the other end.

Brand Response

Dear Ms. Gupta,
Please
be informed that the information provided by you is not enough for us
to retrieve details of any transaction on our site.
Do let us know if there are any issues pending resolution with us.
Kind Regards
Pallavi Garud.

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