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Mumbai, Maharashtra, India India
Fake discount campaign and pathetic customer
Mar 03, 2015 10:37 AM 24085 Views
(Updated Mar 17, 2015 11:51 AM)

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*Update as on 17-Mar*


The Expedia Customer service sucks. It took 35 mins for me to get some executive to attend the call.


After connecting executive(Name: Shiv) kept me on hold for 25 mins to tell me that they don't have update WOW.!


So 1 hour of hold without any outcome.Excellent Expedia.!


It has been 2 weeks now - Expedia still does not have any concrete answer or resolution.:(


*Original Review*


Got an attached email from Expedia for RS 800/0 off **on any domestic flight with no restriction**.


The offer says the coupon applies on any domestic flight with no restriction, when you apply coupon it validates the same but when you book - it add up the discount and charges you the full amount.


Took me 2 hours to explain the same to service center(expedia.co.in) and to recreate the problem and send them to even look at the problem.


Booking id: 15030229518

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