Jul 27, 2009 05:02 PM
13748 Views
I have very bad experience with Euro Kids Viman Nagar Pune.
1) They have never informed us that there are charges for pickup/drop van. Suddenly they stopped services and asked to pay otherwise they wont provide service.
2) They have not provided the kit bag, CDs, Books, T-shirt etc to my chld just because my child was also there in previous year in play group. They have charged same to new and old students but they dont provide it.
3) The Franchise owner Ms Shiya is horrible to talk with. She doesn't pick the calls if you want to know any progress of your child.
4) They have commited to start kinder music in July, when we asked you already taken fees for same. why they have not started. The answer from Ms. Shiya was July is not over. we'll start etc. This is last week of July. Still the Kinder music is not started.
5) when we asked what are the rhymes they are teaching nowadays. The teacher said "Twinkle twinkle...and 2 more". They have already taught same in Playgroup. Their teacher do not have any trainings.
6) I have complained to head office Euro kids through their website. still, local responsible persons dont respond well.
7) After my complain to head office, I received a call from Ms. Shiya's cell and person introducing himself as Mr. Dipak (Euro Kids Viman Nagar Director). He also tried to give number of excuses for their mistakes but they dont accept it, instead they blame to us. At last, he commited to return the Fees and gave me appointment. I went their school to collect the cheque. but Nobody is there. They dont have Mr. Dipak's number even who is committing to return the fees. even, Ms. shiya denied to give me dipak's number. now, I am waiting for my fees to get back.
I have decided to change my daughter's preschool.
This above information should be helpfull to you, if you are looking for a preschool for your child in viman nagar. Don't attract with big names.
-DESAI
