Apr 13, 2022 03:20 PM
1747 Views
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(Updated Apr 14, 2022 10:11 AM)
Yesterday morning, I had called the Video con service Manager and explained to him that I was not receiving signals on my TV .He had sent over a technician who told me that the set-top box needed changing.As I was on the verge of shifting , I declined the offer of a new set-top box.For this service or disservice , I was charged Rs 200 and was not given a receipt.Isn' t it highly unethical to charge the customer when you have not b
een able to rectify the problem? Also , I had recharged only the day before.At the very least Videocon should return the money paid for recharging , as Iam unable to watch any programs paid for.
Today morning, I had tested the TV again and found it be working perfectly , the TV and set- top box.The same set- top box which the mechanic had labelled ' faulty' and collected Rs 200without repairing.If this is not daylight robbery , then please tell me what is ?
