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Delivery of product and customer care responce
Jul 24, 2024 06:48 PM 1552 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

They promised to deliver the product on a specific day, so I bought it as a birthday present for my daughter. nevertheless, the merchandise has not been delivered. I called Croma customer service and informed them of the anticipated delivery delay, even though they were unable to take the necessary measures. I contacted customer service again, but they provided me with inaccurate information and irrelevant responses. Worst services; if you plan to purchase them, proceed with caution.


Additionally, I have sent an email to the CEO and MD of Croma, he reacted swiftly and gave the order to act right away. Despite the fact that his team disregarded his instructions, which is a very terrible and unfortunate portion.


I lost my daughter's happiness which Croma can't give back to me. ?

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