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Mumbai India
BSES Tele is a Cheat
May 01, 2002 03:17 PM 4217 Views
(Updated May 01, 2002 03:17 PM)

I took a BSES tele (BTL) Braodband Internet connection in Nov'01 & it was good. Suddenly in Mar'02, the speed screeched to a grinding halt as BSES Tele switched to a MAN NW.On my complaint of reduced sppeds (Less than a dial up - 2-3 kbps), I was told by BTL that since changing over to MAN with reduced speed, the customers are very happy (my foot!!! who will beleive this but BTL only).


Since then I am mobilising & educating other customers of BTL about the fraud played by BTL on its subscribers. The BTL Offer letter(of which I still have a copy) clearly mentions High download speeds many times a dial up as a key USP. However after selling the service, BTL has quitely forgotten about it.


We all know that a Braodband Internet connection shoudl give at least 900kbps while BTL is presenntly giving a measly 2 Kbps.


Lets get together and force thsi Cheat to refund our money along with damages.


Their email ids are as below :-


VP-Ops : Sanjay Pathak <spathak@powersurfer.net>;


Customer Support Mgr : Rajiv Sharaf <rajivsharaf@powersurfer.net>;


CTO : Prakash Choukar <prakash@powersurfer.net>; PA to CEO : S Prabhu <sprabhu@powersurfer.net>


(Note : CEO Hariharan has already quit over the issue)

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