May 24, 2016 02:53 PM
20520 Views
Even after reading so many bad reviews I thought I will approach CCAvenue for payment gate way. Prior to that I spoke to Paytm, PayUmoney, Instamojo and couple of private banks, everybody were ready to support and process the request even though our site was in beta version(95% completed), after submitting the beta link and existing website link all the payment gateways pefectly understood our situation and those who were at the supporting companies had common sense to understand the existing website will be replaced with new one in the same domain with the same products.
But to my surprise CCAvenue support person, even after I tried to make her understand how other gateways are providing support, told me this is not our issue correct it and come back and it is CCAvenue not any other payment gateway. I dont know how they are going to provide support if there is any transaction issues or technical. So I decided not to choose them for my company. They should train their employees to handle the clients first.
