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About CARS24

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Contact Details

Tower C, 7th Floor, SAS Building, CH Baktawar Singh Rd, Medicity, Sector 38, Gurugram, Haryana 122001

Verified Member MouthShut Verified Member
- India
Bad experience turn into good experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 05, 2018 11:31 AM 2011 Views
(Updated Apr 17, 2018 02:28 PM)

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CARS24_India Cares

CARS24_India is working closely with MouthShut.com to enhance customer satisfaction.

I am in Bangalore and many of you must be knowing the traffic condition, I use my 2 wheeler for daily commute to office . Since I have taken the appointment  in evening 5 o'clock, I thought of going office by car.


The reason I am telling this story is, I have wasted my 1 day and outcome was nothing. I heard lot of adv on FM about car24, one person said he got 32K more than market value for his alto . If he can that much for alto, imagine how much I can get for my Honda Brio, 2014, SVT model, driven less than 25K.


So it took 2 hour to reach my office, normal time is 40 min by 2 wheeler, In evening I reached at 4:45 pm and they started evaluation. they took 30 min around and asked me to wait for 24 min.


Story doesn;t end here .  People working in car24 were polite and handle the customer very well, I really appreciate for that.


After waiting around 1.5Hrs  , they offered me  a little less(20% around) from mt expectation value, this was the amount they have received from the bidding.


One thing I forget, When I check price at their website - it shows the estimation from 3.8L to 4.94L, dont know how it is possible. Probably it is totally fake estimation, and fake advertisement.


I said "NO" and walk out from center . End of story.


Moral of the story -> Keep CARS24 your last option.


Here is an update:


I sold my car to CARS24, I got a call and they offered me the price which is bit less from my expectation.  There was some expenditure due on my car and together, I got a real good one price.


It was good experience with CARS24, they have taken so many signature to transfer the RC/NoC . its like one stop shop.


I suggest first to find out the real value of your car then visit CARS24.

Brand Response

Hi! Please accept our sincerest apologies for the bad experience, and thank you for taking the time out to inform us of these issues We've taken your feedback, and we will work on improving.

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By: CARS24_India | Sep 12, 2018  03:48 PM imageComments 0

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