Nov 06, 2010 10:27 PM
2840 Views
DATA ONE IS A ONE OF THE BEST INTERNET SERVICE AVAILABLE AS LONG AS YOU DO NOT HAVE ANY ISSUES. ONCE ISSUES CROP UP, CUSTOMER SERVICE IS THE WORST AND NOBODY BOTHERS IN SPITE OF REPEATED REMINDERS. I HAVE ONE CONNECTION FOR MY RESIDENCE, FOR WHICH CORDLESS MODEM PROVIDED IS NOT WORKING.
NOBODY BOTHERS IN SPITE OF REPEATED COMPLAINTS. SIMPLE ANSWER FROM FIELD STAFF, WE ARE DOING OUR BEST. BUT THINGS WILL NOT BE SET RIGHT. IF YOU ARE PURSING YOUR COMPLAINT REGULARLY, MIND U YOU ARE GONE. BECAUSE FIELD STAFF CREATE A NEW PROBLEM AND THROW THE BLAME ON YOU AND LEAVE THE ISSUE AS IT IS.
AUTHORITIES ARE CONCENTRATING ON BUSINESS ONLY, BUT AUTHORITIES NEED TO MONITOR COMPLAINTS ON DAY TO DAY BASIS AND RESOLVE THE ISSUES.
