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Ghaziabad India
Robbing money through servive charges
Oct 03, 2017 05:48 PM 4295 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I purchase ear ring from bluestone.com website after order he send to me that product under 7 days when I checked my product it totally different in size but product quality is good with verified guranted card. after some time earribgs back side nod bend than I call to service center he told to me we can change your product after take your product from home first we will verified our product than chanfe after this process we will send to u another product it will takw 6-7 days to deliver after hear that I doesn't want to change it. worst customer service

Brand Response

Dear Customer,
Greetings for the day!!
We would like to express our deepest regret for the inconvenience caused.
Kindly share us your contact details and order number so that we can have this further investigated and sorted out at the earliest at your satisfaction.
Please be rest assured that we will take extra measures to make sure that such errors don’t happen once again in the future.
Thank you for raising this matter and giving us an opportunity to perform even
better.
Our main motto is to keep our customers happy.
Regards
Team BlueStone

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By: Bluestone_Jewellery Deactivated | Oct 04, 2017 12:54 PM  (Updated Oct 04, 2017 12:54 PM) imageComments 0

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