Dec 29, 2015 04:23 PM
6255 Views
Bad delivery cut veggies were rotten on delivery itself and potatoes were also rotten. Harpic bottle leaking. bad service. four times placed order and only disappointment .
Irony continues. that to 2 deliveries with mistakes….Same Day….THE DAY SPOILED
Twice I had bad experience with BigBasket….
My mistake was even after bad experience I order it for emergency…
Here is my mistake ….
Ordered 6 products…. Out which they themselves divided the order into 2 .
In first order delivery at 8 AM
I ordered Henko matic which is in promotion buy 2 get 1 free….as per online. I ordered 2, should receive 1 extra.
Got only 2 and the representative said he is not aware such promotion. He spoke to his official and they also said they are not aware of such promotion.
Official said if u want cancel order and will credit Rs. 400 in my bigbasket Account….
I am not at all interested in buying in BigBasket any more… and WHY SHOULD I LEAVE MY Rs.400 IN BIGBASKET AMOUNT
After so much discussion and verification they raised an order for the delivery of henko with promotion on 16 december
Now second Delivery at 7:30 pm
I ordered complan Royal. The manufacturing date is MARCH 2015 which will expire in 2 months
When asked the delivery boys connected me to officials
Official said if u want cancel order and will credit Rs. 360 in my bigbasket Account….
I am not at all interested in buying in BigBasket any more… and WHY SHOULD I LEAVE MY Rs.360 IN BIGBASKET AMOUNT
Asked for refund of money and they said will raise request and refund in 7 to 10 days…. and raised a ticket number 4107058
What if, if I buy products from them and pay in 7 to 10 days?
Now date is 29 Dec money is not credited!
when I called the guy said he will do it n 7 to 10 working days!?
Bigbasket is not worth dealing as they sell old stock and take away money.