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Chennai India
Never Buy in Big Basket
Dec 29, 2015 04:23 PM 6255 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Bad delivery cut veggies were rotten on delivery itself and potatoes were also rotten. Harpic bottle leaking. bad service. four times placed order and only disappointment .


Irony continues. that to 2 deliveries with mistakes….Same Day….THE DAY SPOILED


Twice I had bad experience with BigBasket….


My mistake was even after bad experience I order it for emergency…


Here is my mistake ….


Ordered 6 products…. Out which they themselves divided the order into 2 .


In first order delivery at 8 AM


I ordered Henko matic which is in promotion buy 2 get 1 free….as per online. I ordered 2, should receive 1 extra.


Got only 2 and the representative said he is not aware such promotion. He spoke to his official and they also said they are not aware of such promotion.


Official said if u want cancel order and will credit Rs. 400 in my bigbasket Account….


I am not at all interested in buying in BigBasket any more… and WHY SHOULD I LEAVE MY Rs.400 IN BIGBASKET AMOUNT


After so much discussion and verification they raised an order for the delivery of henko with promotion on 16 december


Now second Delivery at 7:30 pm


I ordered complan Royal. The manufacturing date is MARCH 2015 which will expire in 2 months


When asked the delivery boys connected me to officials


Official said if u want cancel order and will credit Rs. 360 in my bigbasket Account….


I am not at all interested in buying in BigBasket any more… and WHY SHOULD I LEAVE MY Rs.360 IN BIGBASKET AMOUNT


Asked for refund of money and they said will raise request and refund in 7 to 10 days…. and raised a ticket number 4107058


What if, if I buy products from them and pay in 7 to 10 days?


Now date is 29 Dec money is not credited!


when I called the guy said he will do it n 7 to 10 working days!?


Bigbasket is not worth dealing as they sell old stock and take away money.

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