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Big basket is automatically cancelling orders
Apr 16, 2020 07:51 PM 694 Views

Customer Service:

Product Quality:

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Today I got a message from big basket that my order has been cancelled. I have not received any call from them before/at the time of the delivery. After trying for more 100 times I got connected with them and now they are asking me to again order.My money is not refunded in my bank account but it's stuck with them in there BB wallet.


Big basket delivery slot is a week away so why should a customer who waited for a week to get product should once again wait for a week to get delivery in which most of the items will be automatically removed and cart items are modified without getting any consent of customers.


That's a total of 14 stupid days of waiting for getting nothing.


So I guess in Big basket all are playing with emotion may God curse you for this act and all your team members as well as owner of this company go to hell for such fraud at this time and situation when people are stuck at different places and don't have other options to buy things and necessary food items for their family.


I don't have any words when you guys are playing with people feelings and in such moment also thinking about money cause they put money safely in thier bbwallet.


Note:I have also purchased their bbstar membership and this was my first order to them.

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