Jun 06, 2011 02:06 AM
8546 Views
I have given a full payment of Rs 30000/- for Table with 6 chairs, Cot and Mattress on 21st May at Shanti Nagar Big Bazar store, The sales manager promised me that the articles will be delivered within 5 days. I believed them and waited for them on the fifth day and on that evening I received a call from their warehouse that they dont have articles in stock.
So, I began making follow up calls on each day to get the status only to get lame excuses. I became exhausted and started shouting to them on the phone. On 29th May I received Table set and Cot but they refused to install the pieces. Literally I was left with big cartons here and there in my home. And on 5th June after so many furious talks with the sales persons at Shanti Nager branch they sent a fitter to assemble the furniture. But sill on 6th of June or in another words after 15 days of purchase I am still waiting for mattress.
I could have bought all these things from other showrooms spread all over the city. It was a himalayan mistake from my side to approach to this shop. I will never visit this waste bazar at Shanti Nagar. My entire family including my old parents suffered a lot without even a single chair at home just because of totally irresponsible customer service. Still I dont have any clue on the delivery mattress.
