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Bangalore India
Be careful before using credit cards with BM
Sep 08, 2013 10:44 AM 26059 Views

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Dear readers,


With utmost shock, I am writing here that Bharat Matrimony, one of the trusted Matrimonial sites is utilizing your information, be careful to reveal your credit card information. Once you do, they will, without your consent, use your credit card and upgrade your membership in dollars and NOT INR just because they get better gain.


Their Customer service members notably Mr. Vijay(a senior Manager) has almost no spine in telling me that he will send an apology letter and its been 5 days having said so! The co-workers are just a bunch of nitwits blabbering anything they like even without understanding that this kind of business needs a "trust relationship", if you cannot trust a provider, GOD help your privacy.


Be careful dealing with Bharat Matrimony, which was a trusted site until sometime I must say.


Good luck mates!

Brand Response

Dear Sir,
We're really sorry to hear about your experience. Although this happened in 2013, we'd like to speak to you and understand the issue better to help you.
Also, it will aid us in introspection and improvements in our processes ultimately leading to customer delight.
Please send us your phone number to wecare@bharatmatrimony.com
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com

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By: BharatMatrimony Deactivated | Sep 13, 2015  04:37 PM imageComments 0

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