MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
Gurgaon India
Ranvik Coffee table - AVA Merchandising
Jan 18, 2008 11:45 AM 3772 Views

Customer Service:

Staff Courtesy:

I used to buy a lot of products from AVA Merchandising as I am an ABN AMRO gold card holder. This time I ordered a costly Ranvik Coffee Table. It was a defected product. I complained, follwed up for 3 long months. I made 1 phone call alomst every week and was assured by the customer care that my product would be taken care of. Finally I was told by the cheaters that the prodcut is no longer in stock. They asked me to buy the "little" broken part from the market myself . HOPELESS company. I dont know why does ABN AMRO ties up with them. They have a very bad customer care and bad products. NO one should buy products from them.


Now when I thretended them of going to a consumer court they sent a courier company to pick up my product without prior notice. This is utter cheating and I now do not know what to do.


Regards,


KG

image

Comment on this review

Read All Reviews

YOUR RATING ON

AVA Merchandising
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X