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Ahmedabad, India India
Aramex : Worst Courier company i have ever seen
Jan 02, 2013 11:08 PM 3686 Views

Customer Service:

Staff Courtesy:

I had placed an order with indiatimes shopping on 22 December. They used the aramex courier service for shipping. I was promised that the product will be delivered by 31 December. Today is 2 january and THE PRODUCT HAS STILL NOT DELIVERED. I need it urgently as I am going out of station on 4 january and  I ll be back only after 4 months. In 12 days they couldn't even deliver the product.


My AWB No. is **4699853723**.


When I tracked the shipment on 31/12/2012 it showed **Out for Delivery - Beyond Delivery Area**. If they cannot deliver the product they why they are accepting the courier. They handed it to third party courier to deliver the product. When I tracked today it shows **Attempted Delivery - No One Home / Delivery Rescheduled for Next Business Day**. But I am always at home 24 hours then how can they say no one home. This is ridiculous.


When I went to pickup the courier to their office they insulted me and that guy NITIN PATIL is such an arrogant person.


Also when I called to ARAMEX courier they said we cannot deliver so come and pickup the shipment.


Now whats the meaning of online buying if I have to go outside and pick up then its better I purchase it from local stores.


I am fed up with this ARAMEX courier.


Now I am going to complain about **INDIATIMES SHOPPING** and **ARAMEX** to Consumer Court if the product is not delivered to me by 3/1/2013


Kindly look into this matter on priority.

Brand Response

Dear Customer,
We are extremely sorry for the inconvenience caused at your end,
We would like to speak to you, but the no, given we are not able to get you on this no..could u please give some alternate number to help us investigate this case.
Regards
Percy Avari
Regional South East Asia Manager

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By: aramex Deactivated | Jan 03, 2013  01:35 PM imageComments 1

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