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Thieves as Couriers. Review on Aramex

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11%

1.08

6,065 Votes

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rojy77

India

4 Reviews

4 Followers

Thieves as Couriers

Sep 20, 2013 08:34 PM 2705 Views

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Staff Courtesy:

This is to bring to your notice of consistently irresponsible and unreliable service provided by your Cochin office. Presently my shipment (Tracking No.: 40120415930) is on hold at the office for the last 10 days. Inquiries receives no reply and today I was asked to collect it from the office. It must be noted that I had received two shipments prior to this on Aramex(Late delivery), I periodically receive shipment through reputed couriers with absolutely no issues.

They should really stop cheating customers of their money, time and peace of mind!!!

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Brand Response

Dear Customer,
We deeply regret the inconvenience caused at your end , please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated.
Also please accept a call from our Regional Head of Cochin Mr. Sarath Kumar. who would be giving you a call shortly. and discussing the reason for delay and his number to get in touch with him for any shipment related queries.
Our sincerest apologies for the unintentional inconvenience that this incident has caused you, we assure you it does not reflect our level of service.
Regards
Percy Avari
Regional Manager South Asia.