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India
Staying for more than 24 hrs at one place/office!
Mar 22, 2014 12:22 PM 10534 Views

Customer Service:

Staff Courtesy:

Have you ever come across an instance of a shipment in transit sleeping for more than 24 hrs at one office/place? It is possible for Aramex. Here it is:


Shipment History:


Location- Date -Activity


MAA-Main office, India **3/21/2014 7:02:00 PM** Departed operations facility – In Transit.


MAA-Main office, India **3/20/2014 12:26:00 PM** Received at operations facility.


Coimbatore Branch, India 3/20/2014 10:44:00 AM Departed operations facility – In Transit.


Coimbatore Branch, India 3/19/2014 8:28:00 PM Received at origin facility.


Gurgaon, India 3/18/2014 10:19:00 PM Data received.


Gurgaon, India 3/18/2014 10:19:00 PM Record created.

Brand Response

Dear Customer,
We deeply regret the inconvenience caused at your end, please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated. We request you to treat this as an isolated case and not a true reflection of our services. Also we acknowledge the receipt of your complaint, It would be addressed.
Please provide you airway bill no. for us to investigate further.
Regards
Percy Avari
Regional manager South Asia

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By: aramex Deactivated | Mar 28, 2014  03:02 PM imageComments 2

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