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Munger India
Amazon delivery partner review
Feb 22, 2020 11:07 AM 432 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have been ordering products from Amazon and the experience as always been good, but this time the delivery service of Amazon has really been bad.


I ordered a sony xb400 headset from Amazon on discounted price and I requested the Amazon customer service to reschedule the delivery date. The customer service took my request and assured me that the delivery will be done on the specified day that I gave.


But what happened was really sad because the order that I was waiting to be delivered was actually cancelled by the Amazon. I wanted that products and hence I ordered it on the sale price.


The point that I want to make here is since I rescheduled the delivery date and the customer care assured me of the delivery date change, why was the order cancelled? .


Please find the order details below-:


Order date 14-Feb-2020


Order #171-9476964-3690712


Order total 3, 399.00  (1 item)


This experience was really bad.

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