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Bathinda India
Amazon's vision:-to be the most customercentric co
Jul 27, 2017 06:04 PM 2516 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

As the his vision states , amazon is providing the most customer satisfactory services.


the best e - commerce website , wgich are providing most customer satisfaction and reliability.


I am using amazon since 4 years.


till now , I have ordered 253 orders out of which 32 has been returned, from amazon.


as an analysis of my account , I obtained the following data : -


•successful orders : - all order till now.


• late delivery : - 5 cases


•wrong delivery of product : - one case ( wrong colour of shirt-> retuned within 48 hours and refund received in bank account awithing 24 hours from the date of pickup)


• poor quality - 4 orders ( 3 has been accepted as return and refund and full money along with deluvery charges received in bank account)


• expired item case : - NIL


• empty parcel case : - NiL


overall experience ( out 5 stars)


?????


( PHOTOS HAS BEEN ATTACHED AS PROOF OF GENUINITY OF THE REVIEW)

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