Feb 13, 2011 03:55 PM
3033 Views
I had taken a sim number(9731352391) on 9th oct 2010. First the dealer cheated me by not making the first time recharge he collected from me. Anyway I recharged it with Rs 300 and the sim became active even thogh the plan hat was promised was not in effect.
It was used for roaming twice and coverage was ok. It was rechrged again and it worked at the same. The sim was working for 4 months, and there was a balance of Rs.260 when suddenly on 8th Feb 2011
it became inactive. It was neither possibe to make any call or receive any.
I went to airtel customer relationship entre in Gandhinagar on 12th feb 2011.
They told me that my sim card has been recycled and they cannot revive it as per TRAI reccomendations.
They are not able to pay me back the balance in the account as per TRAI guidelines. I had given my documents just 4 months back to them. If they want it I can furnish the documents again. But they are not going to take it!
Now I can take a new airtel number if I want!
To hell with airtel. A rose is a rose is a rose by any name. Cheating is cheating by any name, even by name of Trai.
