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Kolkata India
Network Issue on Band 3. Airtel refuses to Fix
Apr 02, 2021 11:11 AM 1474 Views

Network:

Customer Service:

Charges and Billing:

I have been facing sudden and complete network loss on Airtel LTE Band 3. The network completely disappears whenever Airtel switches from Band 40 to Band 3 and restores when the band is changed back to 40.


I have already highlighted this issue to Airtel vide PG Portal Grievance Number DOTEL/E/2021/10548 but the network team responded that they cannot help fix the issue.


Completely shocked at how inefficient and irresponsible the entire team of Airtel is.


Attached is a file showing the network stats on Airtel Band 3 and 40 respectively


Would not recommend Airtel to anyone. It was a mistake porting from Jio to Airtel

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