Sep 26, 2013 03:49 PM
4752 Views
I contacted ACT office for a new connection in Koramangala, 4th B Block area. The sales guy came to my home to collect all the relevant document, sent message from my mobile to their office for activation/confirmation. He collected all the document with cheques of around 7000 Rs and after 10 days when I contacted ACT, the customer care executive told me there is no data available. I was just wondering about the cheques payment but It was not cleared because I crossed and removed bearer from it. The sales boy’s employee ID was 1963 (Vasavraj).
After calling 3-4 times to customer care and writing mail to nodal officer I didn't get any positive response from them. I stopped payment for the cheque. Still I am not sure if the documents (signed copy of Passport and Pan card etc) are misused or not but I don’t have any faith on them and finally decided not to go with them. ACT is truly a unprofessional company. Nobody takes responsibility here, the customer care executive cuts the call after listening your problems. Beware of ACT.
Still I have my SAF no. and the copy of SMS, copy of receipt everything in case required in future to take any action. I am just waiting for response from nodal officer.
