May 09, 2012 08:09 PM
7067 Views
This is with regards to the germkill kit of Pure it by HINDUSTAN UNILVER LTD.
This is one of the worst customer service I have ever been through in my life. These guys have zero respect towards customers, they never deliver your GermKill Kits, million times you got to call them which by the way goes to automatic response and if you try to contact them through their website, response is zero there too.
This is product which is used for daily purpose (water) they cannot delay, wherein in my case it is still not delivered at all. I am regretting so much to waste money on this product, I would suggest friends no one buy this, its a stupid product first, and secondly one of the worst customer service you will every get.
Points I noted:
1) Problem started from first day itself i.e. the salesman who came home and delivered the product has not given us the bill, its almost nearly 2 yrs now.
2) Germikit delivery boys have no decency how to behave with customers.
3) You order germikits, and they don't just come home nor call and ask address, they keep giving missed calls for you to call them.
4) These boys are not taught how to behave with customers, woman at home are never safe if they are alone.
5) They demand extra fees.
6) These delivery boys are not from company, they are from local agencies who are least interested in customer service nor have decency to behave with customers.
I strongly recommend people not to buy this product, 1 or 2 more thousand you get nice filters or lot of other automatic products are available in market, go for it...
