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India
Item tampered and replaced with a cheap product
Mar 25, 2022 04:47 PM 10459 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

My order was delayed after tracker clearly showed item arrived in city. Bangalore.


However, the courier company called "Delhivery" was playing foul and updating the tracker saying customer not available.


After a week's follow up and screamings , I recieve the order in a tampered package and to my surprise both the orders have been replaced by cheap and low quality products.


I ordered COD and refused to pay. The delivery person insisted that I pay and get it refunded. I had to fight for an hour with the Peach Mode rep to convince him and get the courier person to accept return as I did not want to keep the product. I just did not want to pay and fight with them again for refund as it was a bad experience.

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