Cleartrip_Support Cares
Cleartrip_Support is working closely with MouthShut.com to enhance customer satisfaction.
Flexifly is a fraud - they will not refund you when the fare difference is lower. Initially when I made the change of date , the customer care tried to get 100 dhs as change of fare difference. The second time I called, a customer care agent Akash- mentioned fare difference is lower and he said we can change the flight to 25 May for free -but according to fare terms and conditions for Flexifly in cleartrip- the fare difference should be given back to the customer including cleartrip convenience fees! This agent completely neglected telling me about it and the following agents including a woman - she was rude and did not give any clarification. They say some nonsense like no commitment-we cannot give commitment about refund or amount or dont mention an exact amount also . Its just a no end chase and these people are just fooling you
