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Vidal Health Reviews

About Vidal Health
Apr 08, 2019 09:22 PMRead (via Android App)
Hi friends, today I am going to share my personal views about Vidal Health insurance. I have purchased a money back policy 3 years ago and I would like to tell that the claim settlement of the policy is not done yet. The premium is also more. Also, customer service is also not good. There is no ...Read More

Most insensitive claim ever
Mar 21, 2019 08:41 PMRead (via Mobile)
Very bad experience faced. The company somehow makes the claims more difficult. Had Been in touch with customer care for follow up and they are keen on diverting the issue..and there is no escalation team active. The doctors also raise query continue to ask for biopsy report to a patient battlin...Read More

Worst ever
Mar 21, 2019 08:09 PMRead (via Mobile)
Had a really bad experience. takes forever to process cashless claims even though the documents are repeatedly submitted. Plan on spending some extra days in hospital even after doctor had discharged you because apparently the insurance company does not want to spend money.. such an insensitive ...Read More


Vidal Health
Worst medical insurance company
Oct 21, 2018 07:21 PMRead (via Mobile)
Service of Vidal health insurance is very poor, at the last moment they disapprove amount and this way they force patient to pay the amount. Approval process specially on weekends is worst. They do not respond. In my case of major operation of my mother who is 74 years old , her kidney got remov...Read More

This is a fraudulent insurance company
Oct 15, 2018 01:10 AMRead
I bought corporate policy for my mother in law and when I approached hospital for pre Auth of Cataract surgery the bill was reasonable Rs. 26, 000/- which Vidal denied paying and asked hospital to reduce it and only agreed to pay 10, 000/- This is a clear fraud with CORPORATE clients leave alone...Read More

Thoroughly disgusted with Vidal Health TPA limited
Jun 03, 2016 09:45 AMRead
As a health insurance adviser, I am very familiar with medical decision making and the process of Insurance claims. Today, I am thoroughly disgusted with Vidal Health TPA limited. Unfortunately Vidal Health is more concerned about making the claim process as obfuscated, cumbersome as humanely po...Read More

Worst for insurance
Apr 25, 2016 06:05 PMRead (via Android App)
I had visited this company to start the insurance of my family. But it was really a bad experience for me. The infrastructure inside very small and the working space also. The staff working here are very less. If you want to talk with them so they just ignore us.Even they talk rudely. I had ...Read More

Worst service provider
Mar 15, 2019 05:02 AMRead
Vidal is such a poor company whose prime objective is to deny the claim anyhow. They would ask for such documents which are impossible to get. For instance, in my case they asked the letter from doctor on his letter head stating the circumstances that led to the accident. I mean why would a doct...Read More

Fraud insurance company
Nov 23, 2018 07:06 PMRead (via Android App)
Please dont subscribe any health plans from this company. Never seem fraudsters like them. Even ICICI is better.If this service is provided by your employer, use it carefully when you need most insurance company will turn back at you. They will make the patients wait eternally before sending...Read More

Only Advice stay away from vidal
Nov 19, 2018 06:41 PMRead (via Mobile)
They have wrost settlement time, in my case it took entire day for the settlement with 80% settlement only eventhough it was 100% cashless hospitalization and on calling call centre agents keep on stating the same words again and again that it will be settled within next 20-30 mints.If you h...Read More

Worst of Worst
Aug 10, 2018 04:20 PMRead
I have submitted all the req. docus to vidal again and again they are coming back for short fall which is not necessary this is worst of worst I recommend co-operate company not to take this fellows employees will suffer a lot with this worst vidal healthI don't want to give even a star thes...Read More

Very Poor Communication
May 14, 2018 06:05 PMRead
I have applied my Claim for my wife's maternity expenses. The Issues I faced with vidal are poor communications and long delays.After initaly claim submission they got in touch with me after 20 days sending a mail asking for split in medical bills.The hospital when my wife's delivery was...Read More

Trying to cheat people out of claims
Mar 31, 2018 08:59 AMRead
I have been interacting with Vidal TPA for the last 6 months(applied claim in July 2017). First they didn't get back with a proper communication on the status of the claim. Once I enquire after a month, I am told it is in process.After that, I again enquire in another 2weeks, and then I am t...Read More

Read My Story - It's Fun
Feb 25, 2018 06:24 PMRead
Vidal Health provides TPA service to my company. they have 21 working Days to complete the claim process if all the documents are proper. I have waited for 21 working Days Excluding Bangalore strike days.They have updated wrong requested claim amount, obviously amount is far more less than m...Read More

One of the worst medical insuranceservice
Dec 28, 2017 03:49 PMRead
They dont ask the shortfall document at a time but one after the other just to discourage the claim. The customer care executive have no idea about document requirements and ask to rise online query. Online query they reply without proper explanation and only reiterate what was asked before. By ...Read More

Worst TPA Service.
Nov 20, 2017 08:18 PMRead
Service level of Vidal is so worst that, even hospitals are not willing to go for cashless once they are coming to know vidal is ur TPA.They will not reply a single mail of yours, every time you call you will get the answer that "We have contact out back-end team, they have not updated us " ...Read More

Never reimbursement post- hospitalisation bill.
Nov 01, 2017 11:55 AMRead
If you are going for post-hospitalisation, then never expect for the reimbursement you would get.Company also select such a health insurance provider to give the insurance. Company take money as a bribe from this vidal and then get into the Company to provide insurance to resource.My fat...Read More

Worst Medical Insurance Ever
Oct 27, 2017 12:34 PMRead
They are completely a business team, not medical service team. They will ask us to submit documents in 7 days and their report will be coming after 50 to 60 days. Very poor customer care. If you have a primary POC, then when you report initially about your medical claim, he will inform you that,...Read More

Vidal is joke
Oct 18, 2017 09:39 AMRead
I wrote to grievance cell. Ticket ID: 101011655981No response since 30 days. These guys find 100 ways not to pay. Poor choice of Accenture.One star is too much for them. Below is what I wrote to them.Hi Jokers,Please call me, its been more than 21 days.Thank you,Hari-...Read More

Vidal Health is fraud insurance company
Oct 07, 2017 04:35 PMRead
2 times they have rejected my claim for an absolutely disgusting reason.they work is somehow find out some reason to decline the claim.there customer care service is worst it will take 10 to 15 min to connect the call andafter that, they will put you on hold for another 15 min and at...Read More

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