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MouthShut Score

26%
1.69 

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Vidal Health Reviews

Worst Service
Aug 12, 2020 07:23 PM Read
Hi, Worst service, never seen this kind of company who can so back in processing, they are taking more than 2 months only to verify the documents. About customer service: All are fake readers siting there, I writing this being on line with an agent who said he will transfer the call to sup...Read More

Very bad experience
Aug 06, 2020 07:59 PM Read
They are not paying legitimate hospitalization claims. very frustrating experience at the very last moment they ask for single documents(not all at once). Never came across such an insurance policy. Bad experience I don't understand how my rated A company assign them as TPA. ...Read More

Shittiest company on planet
Jul 14, 2020 10:29 AM Read (via Mobile)
One of the shittiest corporate company humanity has seen. They only take premium but not pay anything when there is hospitalization. ...Read More

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Pathetic
Feb 15, 2020 08:16 PM Read (via Mobile)
I don't know why corporate companies hire them as TPA when eventually they have to get funds from some other insurance company. The most unprofessional services they have. They have a claim settlement period of 21 days and 7-10 working days for disbursement.Even after these duration crossed they...Read More

Worst insurance company
Oct 23, 2019 04:21 PM Read
I have submitted all the original documents that I got from the Hospital.But still they are asking for documents which I already submitted. They will keep on asking the documents which you have already submitted .They keep on harassing the customers to avoid reimbursement .This is the worst insu...Read More

Total fraud ...hidden clauses to avoid reimburseme
Aug 06, 2019 02:52 PM Read (via Mobile)
Pathetic experience with this TPA . Total fraud and incompetent customer service . Introduced proportionate clause and no one is able to provide any documents supporting it . Never expected this kind of services in this competitive era . Only cheap companies with no employee value go for t...Read More

Most insensitive claim ever
Mar 21, 2019 08:41 PM Read (via Mobile)
Very bad experience faced. The company somehow makes the claims more difficult. Had Been in touch with customer care for follow up and they are keen on diverting the issue..and there is no escalation team active. The doctors also raise query continue to ask for biopsy report to a patient battlin...Read More

Worst medical insurance company
Oct 21, 2018 07:21 PM Read (via Mobile)
Service of Vidal health insurance is very poor, at the last moment they disapprove amount and this way they force patient to pay the amount. Approval process specially on weekends is worst. They do not respond. In my case of major operation of my mother who is 74 years old , her kidney got remov...Read More

This is a fraudulent insurance company
Oct 15, 2018 01:10 AM Read
I bought corporate policy for my mother in law and when I approached hospital for pre Auth of Cataract surgery the bill was reasonable Rs. 26, 000/- which Vidal denied paying and asked hospital to reduce it and only agreed to pay 10, 000/- This is a clear fraud with CORPORATE clients leave alone...Read More

Thoroughly disgusted with Vidal Health TPA limited
Jun 03, 2016 09:45 AM Read
As a health insurance adviser, I am very familiar with medical decision making and the process of Insurance claims. Today, I am thoroughly disgusted with Vidal Health TPA limited. Unfortunately Vidal Health is more concerned about making the claim process as obfuscated, cumbersome as humanely po...Read More

Worst for insurance
Apr 25, 2016 06:05 PM Read (via Android App)
I had visited this company to start the insurance of my family. But it was really a bad experience for me. The infrastructure inside very small and the working space also. The staff working here are very less. If you want to talk with them so they just ignore us. Even they talk rudely. I had ...Read More

Worst service possible
24 days ago Read (via Mobile)
I am a retired person. I have submitted a claim of just rs. 15000 one month back and yet to receive payment. None of their reps picks up phone calls. Could not contact their superiors. I am a heart patient and awaiting their reply for taking a particular treatment for more than 10 days. No respo...Read More

This is useless company and dont buy any product
Jun 25, 2020 03:49 PM Read
This is useless company and dont buy any product from vidal health as this is the worst company I saw in my life. ...Read More

Worst Service ever
Apr 18, 2020 01:45 PM Read
They simply reject all the claims. And doesn't care for anyone. They are just greed of money. They will be very soft, until we take a claim, and after that, when we are trying to claim for a hospitalisation, they become hard. They simply reject everything from the bills. They had rejected my doc...Read More

Very bad insurance company ever seen
Mar 07, 2020 06:25 PM Read (via Mobile)
I take this policy befour 10 years but i need two operations this year. I have sum accrue of rs 150000 but this company give me only 100000 i ask this company what u say about sum accrue its only a cheat company if any one take u can discharge from the hospital after all of other insurance compa...Read More

WORST EVER INSURANCE COMPANY
Mar 03, 2020 06:05 PM Read
Hey I am an accenture employee and my TPA was from Vidal.I had the worst experience in my entire life with them.They said they will process the cashless insurance when I admitted and they denied after the discharge and they didn't even leave a mail to me with the reason why they denied even afte...Read More

Pathetic
Mar 02, 2020 11:46 PM Read (via Mobile)
I don't understand why a giant corporate like HCL has a tieup with such a pathetic company. The claim is never settled in time and the customer care has no idea how to handle. Worst TPA. ...Read More

Worst insurance ever taken
Feb 28, 2020 03:42 PM Read
They just try to find a way not to reimburse your medical bill. Even after following them for almost 8 month they ask for more documents and finally say that they cant reimburse because of some policy which they don't clarify even after insisting. Pathetic service from customer support as ...Read More

Good company to work
Feb 19, 2020 10:46 AM Read
Great Experience to work here, with all the support from the team and process owners. Would recommend others also for any services or work ...Read More

Ayushman bharat
Feb 17, 2020 06:24 PM Read (via Mobile)
Good work at vidal health TPA Pvt limited i am verry Happy so vidal heath in work . Good team work and good management ...Read More

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