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Vidal Health Reviews

Please never have a insurance from vidal TPA
0 hrs 28 mins agoRead (via Mobile)
This is the worst TPA company they do not provide any support to the customer instead they will keep repeating the same thing.I was hospitalised and was in the icu. They don't even deliver the renewed healthcard even after several requests. Worst company and they don't even understand what w...Read More

Worst Pathetic service
16 days agoRead
This is the worst TPA company.I provided all the original documents which the hospital provided us.For one documents hospital didn't provided the on papers record rather provided us the CD which could be opened on specific software available in cath labs only, I noted them with the same....Read More

Totally useless and fraud organisation
Nov 23, 2019 12:46 PMRead (via Mobile)
I have been regularly taking health insurance for the past 16 years with only one claim 10 years ago. As usual this year also I have taken the "New India Sixty plus madiclaim policy" valid till January 2020. Unfortunately last week I had some urination problem and admitted in the ICU. I was oper...Read More


Vidal Health
Worst insurance company
Oct 23, 2019 04:21 PMRead
I have submitted all the original documents that I got from the Hospital.But still they are asking for documents which I already submitted. They will keep on asking the documents which you have already submitted .They keep on harassing the customers to avoid reimbursement .This is the worst insu...Read More

Total fraud ...hidden clauses to avoid reimburseme
Aug 06, 2019 02:52 PMRead (via Mobile)
Pathetic experience with this TPA . Total fraud and incompetent customer service . Introduced proportionate clause and no one is able to provide any documents supporting it .Never expected this kind of services in this competitive era .Only cheap companies with no employee value go for t...Read More

Most insensitive claim ever
Mar 21, 2019 08:41 PMRead (via Mobile)
Very bad experience faced. The company somehow makes the claims more difficult. Had Been in touch with customer care for follow up and they are keen on diverting the issue..and there is no escalation team active. The doctors also raise query continue to ask for biopsy report to a patient battlin...Read More

Worst medical insurance company
Oct 21, 2018 07:21 PMRead (via Mobile)
Service of Vidal health insurance is very poor, at the last moment they disapprove amount and this way they force patient to pay the amount. Approval process specially on weekends is worst. They do not respond. In my case of major operation of my mother who is 74 years old , her kidney got remov...Read More

This is a fraudulent insurance company
Oct 15, 2018 01:10 AMRead
I bought corporate policy for my mother in law and when I approached hospital for pre Auth of Cataract surgery the bill was reasonable Rs. 26, 000/- which Vidal denied paying and asked hospital to reduce it and only agreed to pay 10, 000/- This is a clear fraud with CORPORATE clients leave alone...Read More

Thoroughly disgusted with Vidal Health TPA limited
Jun 03, 2016 09:45 AMRead
As a health insurance adviser, I am very familiar with medical decision making and the process of Insurance claims. Today, I am thoroughly disgusted with Vidal Health TPA limited. Unfortunately Vidal Health is more concerned about making the claim process as obfuscated, cumbersome as humanely po...Read More

Worst for insurance
Apr 25, 2016 06:05 PMRead (via Android App)
I had visited this company to start the insurance of my family. But it was really a bad experience for me. The infrastructure inside very small and the working space also. The staff working here are very less. If you want to talk with them so they just ignore us.Even they talk rudely. I had ...Read More

Worst service provider
Nov 12, 2019 06:42 PMRead
I really wonder is the company really have any intention of running business. Most of the time server is not working and even App is not. Just for the sake of collecting money running the organisation. Waste of time and effort. I would give zero rating and disappointed to the core.

Worest, cheap tricks and simply premium money
Oct 18, 2019 03:37 PMRead (via Mobile)
I had bill of 6000 rupees and submitted bill to vidhal such ediot company. They told me get discharge invoice but as per hospital they given original bill with seal and signature since it's TRUST hospital.these worest people they are expecting like dummy formats. Cheating peoples money like some...Read More

Vidal Health Insurance
Sep 18, 2019 11:14 AMRead (via Mobile)
This kind of insurance companies must be banned as trying to cheat the customers using hidden clauses and asking copies of many years old insurance. Not updating in the system and putting poor fusion deep trouble saying they have no records about the previous data of the policy and insisting to ...Read More

Poor claim process
Aug 01, 2019 10:12 PMRead (via Mobile)
Even for corporate mediclaim they are having copay amount with too much complication. You will end up paying almost 70% of final bill.

Worst ever
Mar 21, 2019 08:09 PMRead (via Mobile)
Had a really bad experience. takes forever to process cashless claims even though the documents are repeatedly submitted. Plan on spending some extra days in hospital even after doctor had discharged you because apparently the insurance company does not want to spend money.. such an insensitive ...Read More

Worst service provider
Mar 15, 2019 05:02 AMRead
Vidal is such a poor company whose prime objective is to deny the claim anyhow. They would ask for such documents which are impossible to get. For instance, in my case they asked the letter from doctor on his letter head stating the circumstances that led to the accident. I mean why would a doct...Read More

Fraud insurance company
Nov 23, 2018 07:06 PMRead (via Android App)
Please dont subscribe any health plans from this company. Never seem fraudsters like them. Even ICICI is better.If this service is provided by your employer, use it carefully when you need most insurance company will turn back at you. They will make the patients wait eternally before sending...Read More

Only Advice stay away from vidal
Nov 19, 2018 06:41 PMRead (via Mobile)
They have wrost settlement time, in my case it took entire day for the settlement with 80% settlement only eventhough it was 100% cashless hospitalization and on calling call centre agents keep on stating the same words again and again that it will be settled within next 20-30 mints.If you h...Read More

Worst of Worst
Aug 10, 2018 04:20 PMRead
I have submitted all the req. docus to vidal again and again they are coming back for short fall which is not necessary this is worst of worst I recommend co-operate company not to take this fellows employees will suffer a lot with this worst vidal healthI don't want to give even a star thes...Read More

Very Poor Communication
May 14, 2018 06:05 PMRead
I have applied my Claim for my wife's maternity expenses. The Issues I faced with vidal are poor communications and long delays.After initaly claim submission they got in touch with me after 20 days sending a mail asking for split in medical bills.The hospital when my wife's delivery was...Read More


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