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MouthShut Score

31%
2.12 

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Pepperfry.com Reviews

Haven't got the product or any sort of explanation
May 30, 2018 10:05 PMRead (via Mobile)
Purchased a cooking range from pepperfry. Paid for it. Expected it to be delivered on time. After it wasn't delivered on time, expected someone from pepperfry to contact me. All the above were my fault, I actually believed the lies that pepperfry was peddling.One week later(After the expecte...Read More

Cheating Customers by showing Wrong Images
May 24, 2018 09:02 PMRead
Cheating Customers by showing Wrong Images. This is the new way of cheating customers by giving discount coupons and selling the products. I have purchased Pristine 2 lit Stainless steel Pressure cooker with lid in the image that showed by the Pepperfry.com.Order No. 303935638 on 14th April2...Read More

BhejaFry!
May 05, 2018 10:24 AMRead
I recently ordered a 3-seater sofa from Pepperfry, the experience was okay until the time it was delivered. Thereafter I entered pepperfry's zone of policy-based customer service(customer care or store representative only responds if your problems fit their "POLICY"). Well the sofa was delivered...Read More

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NEVER buy from Pepperfry - extreme harassment
Mar 05, 2018 11:03 AMRead
Pepperfry is the WORST online store I have ever purchased from. I bought an expensive TV unit from them and asked for installation a couple of weeks after the delivery since my house was under renovation.When the Pepperfry carpenter came for assembly, he found that 3 panels were damaged. Whe...Read More

Poor Packaging & Assembly. Impacted product.
Nov 04, 2017 08:26 PMRead
For starters, Pepperfry does not provide you with an email id where you can communicate your grievances concerning things like extremely inferior packaging, damaged product or poor assembly - all the issues that I faced having ordered a product - an office chair worth INR 9.4K, with them. The on...Read More

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Bed and Almirah
5 days agoRead (via Mobile)
I wish I have negative ratings for them -5. I bought Ned and Almirah from Pepperfry. Bed was not delivered on time after promised by CEO executive Ms Disha and Almirah door locked got jammed twice in a month time. Don’t trust this brand their service and quality of products are waste of money an...Read More

CASACRAFT TWO SEATER AND THREE SEATER SOFA
6 days agoRead
TWO MONTH BACK I PURCHASED SOFA SET FROM THE PEPPERFRY. THEY DELIVERED ALMOST DAMAGED PRODUCT AND EVERYWEEK THERE ARE SOME PROBLEM COMING OUT AND NOW THE CUSTOMER CARE TEAM IS DENYING ANY REFUND/SERVICE OR ANY HELP SAYING THESE ARE THE DAMAGES DONE DUE TO USE. IF ENTIRE SOFA ONE BY ONE IS COLLAP...Read More

Misleading Image and Poor Quality!!!
18 days agoRead (via Android App)
I purchased a Queen estimate bed from Pepperfry. The bed has three wooden boards which make up the base of the bed with some hole in the middle of them.While purchasing we saw the photos which demonstrated the hole impressively lesser than what we got. The hole between the wooden boards isn&...Read More

Peppryfry doesn't respect their warranty.
22 days agoRead (via Mobile)
Hi ,My order id is 304032920My bed was bought from Peppryfry worth 25 K last May.However, in Feb 2019 , one of the latch that opens to access the inner storage area , started developing crack. Raised a complaint to Pepper Fry , shared all the pics, and after a day they call up and sa...Read More

Property Is a worst shopping site ever...
25 days agoRead (via Mobile)
Worst shopping site ever !There say we can not accept any cancellation after ordermy own personal experience l order full size cupboard product from property also I give full payment online ...... After that I realise that is not full size cupboard it was a medium size for what I also wa...Read More

NO CANCELLATION
Feb 10, 2019 07:34 PMRead
You can't cancel the order even product is not shipped.I have placed an order with three different items. I have checked the item in Studio(Pepperfry) and didn't like the product. I got a thought to cancel the partial order, I don't see any option related to cancellation in app or website an...Read More

Can't cancel the order once you placed it.
Feb 10, 2019 06:39 PMRead
I have placed an order with three different items. I have checked the item in Studio(Pepperfry) and didn't like the product. I got a thought to cancel the partial order, I don't see any option related to cancellation in app or website and reached out customer care. I shocked when they are saying...Read More

BAD EPXPEREINCE
Feb 04, 2019 02:32 PMRead
I had purchased many items from Pepperfry and the experience was ok and good.But with my last purchase I got a very bad experience. I had purchased a wach basin and the color looked very different that it was in the picture. Hence I called them for a return. Ref no WR-0402190105. The executi...Read More

NEVER BUY FROM PEPPERFRY....NEVER ANYTHING!!
Jan 14, 2019 12:50 PMRead
I had a bought a dining table with four chairs .in the month of August 2018 and then we had few guests in the month of Jan 2019.These chairs were not used till then.When the guests sat of these chairs they started falling in pieces.WHAT A SHAME PEPPERFRY?What are you selling and minting mone...Read More

Fraud company
Jan 10, 2019 10:29 PMRead
Company is fraud. They refunded my money to wallet and now they are saying that the money cannot be credited back to my card. On top of that they said that money will be expired in 3 years. The amount is rs.49000 and now I have to buy something for this much amount even if I don't want. Or else ...Read More

I ordered LED unit and galss was broken not replac
Dec 22, 2018 11:49 AMRead (via Mobile)
I am not happy with the quality of product and services, I got the product with broken glass and then Carpenter went with broken glass photo by conveying that he will be back in 2 hours with new glass, Waiting for since last 7 weeks. I requested 4-5 times and there was no response from anyone, c...Read More

About a queen size bed
Dec 04, 2018 07:17 PMRead (via Mobile)
Pepperfry is a cheater business company. Miscommitted team management. Senseless people are working there. They are shamelessI didn't even receieve my missing components. The return team do not know how to talk with a customer. This pepperfry business should ban from India. Had a ridiculous ...Read More

Worst service by Pepperfry; dont fall prey
Nov 14, 2018 01:44 PMRead
One of the worst eComm players in the market. My wife booked an order 304695920 on 23 Oct 18 with a delivery date of 02 Nov 18. Order is with Delivery(another worst shipping partner) who are playing with the order from 30 Oct 2018 and not delivered till now. Case registered with pepperfry but CS...Read More

Worst customer service and product
Nov 02, 2018 08:34 PMRead (via Mobile)
Purchased a carpet from pepperfry I.e orange in color. However when I received the product it was red. When I raised a request to return or replace it. Customer care executive denied it.Never buy from pepperfry as they first send a wrong product and then they deny returning it.

Never ever buy anything from Pepperfry
Oct 26, 2018 05:04 PMRead (via Mobile)
Don't ever buy any product from these cheaters.Purchased Orient fan under Pepperfry Order #304632579-AK1397437-S-PM3820 and received the product creame in color though it is shown white in color on Pepperfry website. Tried to make return request for the same due yo incorrect color and reques...Read More

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