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MouthShut Score

33%
2.16 

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+91-22-61576157

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Pepperfry.com Reviews

Haven't got the product or any sort of explanation
May 30, 2018 10:05 PMRead (via Mobile)
Purchased a cooking range from pepperfry. Paid for it. Expected it to be delivered on time. After it wasn't delivered on time, expected someone from pepperfry to contact me. All the above were my fault, I actually believed the lies that pepperfry was peddling.One week later(After the expecte...Read More

Cheating Customers by showing Wrong Images
May 24, 2018 09:02 PMRead
Cheating Customers by showing Wrong Images. This is the new way of cheating customers by giving discount coupons and selling the products. I have purchased Pristine 2 lit Stainless steel Pressure cooker with lid in the image that showed by the Pepperfry.com.Order No. 303935638 on 14th April2...Read More

BhejaFry!
May 05, 2018 10:24 AMRead
I recently ordered a 3-seater sofa from Pepperfry, the experience was okay until the time it was delivered. Thereafter I entered pepperfry's zone of policy-based customer service(customer care or store representative only responds if your problems fit their "POLICY"). Well the sofa was delivered...Read More

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NEVER buy from Pepperfry - extreme harassment
Mar 05, 2018 11:03 AMRead
Pepperfry is the WORST online store I have ever purchased from. I bought an expensive TV unit from them and asked for installation a couple of weeks after the delivery since my house was under renovation.When the Pepperfry carpenter came for assembly, he found that 3 panels were damaged. Whe...Read More

Poor Packaging & Assembly. Impacted product.
Nov 04, 2017 08:26 PMRead
For starters, Pepperfry does not provide you with an email id where you can communicate your grievances concerning things like extremely inferior packaging, damaged product or poor assembly - all the issues that I faced having ordered a product - an office chair worth INR 9.4K, with them. The on...Read More

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Worst service by Pepperfry; dont fall prey
1 hr 7 mins agoRead
One of the worst eComm players in the market. My wife booked an order 304695920 on 23 Oct 18 with a delivery date of 02 Nov 18. Order is with Delivery(another worst shipping partner) who are playing with the order from 30 Oct 2018 and not delivered till now. Case registered with pepperfry but CS...Read More

Worst customer service and product
12 days agoRead (via Mobile)
Purchased a carpet from pepperfry I.e orange in color. However when I received the product it was red. When I raised a request to return or replace it. Customer care executive denied it.Never buy from pepperfry as they first send a wrong product and then they deny returning it.

Never ever buy anything from Pepperfry
19 days agoRead (via Mobile)
Don't ever buy any product from these cheaters.Purchased Orient fan under Pepperfry Order #304632579-AK1397437-S-PM3820 and received the product creame in color though it is shown white in color on Pepperfry website. Tried to make return request for the same due yo incorrect color and reques...Read More

Fake fake
Oct 05, 2018 02:37 PMRead
They sell fake products and you cannot return the product if the product quality is poor. Never ever buy product from pepperfry. Especially don't buy carpet/runner/door mat. They will send some third grade rubber sheet and argue that it's a carpet and will not accept return.Pepperfry provide...Read More

Sad furniture to you!
Oct 03, 2018 07:51 PMRead
Order number -304557815-Received broken wardrobe. carpenter realsied after half assembly that draw was missing and back panels dont fit and leave a big gap.raised a return req.cust support said initially that return is not possible on this product. after I threatened to go to consumer court ...Read More

Extremely poor service n product delivered by Pepp
Sep 30, 2018 11:11 AMRead (via Mobile)
I have recently purchased a Lebouf Cabinet Crockery which was delivered in March 2017. The product is releasing product due to the poor quality of wood which has been used and the customer care rep was so poor in his response that he did not bother to even send a technician to fix the issue.The ...Read More

Highly unprofessional and poor service
Sep 23, 2018 01:07 AMRead (via Mobile)
I ordered for a set of 10 wooden frames as a raksha bandhan gift for my sister. Pepperfry delivery time frame is really long as compared to other online delivery service. They gave a time line to deliver after 10 days but did not deliver for 15 days. Delivery was made only after I registered a c...Read More

Fraud Website...
Sep 05, 2018 04:02 PMRead
This is the website which shows something on screen and sells something else. That's why I am calling this one a fraud website. They offer you a very good discount because of which people gets lured. Once my mom wanted to buy a pressure cooker so I ordered it from pepperfry. The image shown was ...Read More

Be at the mercy of agents not service portals
Aug 18, 2018 10:26 AMRead
Wonder how these folks can be successful with such pathetic service and arrogant attitudes. On 12th of August I placed on order for a Bed which later we realised will be delivered much later than we needed and we had ordered the wrong item(Metal when we wanted wood). So called the call center to...Read More

Ultimate online shopping store for house goods
Aug 11, 2018 11:30 AMRead (via Android App)
I can write an essay for pepperfry. I got to know about it from one of the youtubers. I ordered a lot of household stuffs, decor, furnitures like tv unit, bedside lamp etc. I will provide some pictures aswell that how elegant those pieces are. More of that they delivered imtes exact on time. Pri...Read More

Have Not Got The Product Or Any Sort Of Explanatio
Jun 30, 2018 02:16 PMRead (via Android App)
Purchased a cooking induction range from pepperfry. Paid for it. Expected it to be delivered one time. After it wasn't delivered on time, expected someone from pepperfry to contact me. All the above were my fault, I Actually believed the lies that pepperfry was peddling.One week later( After...Read More

Settee we brought from Pepperfry just broke off
Jun 28, 2018 10:25 AMRead
This is our first purchase from pepperfry and we had a horrible experience. Just 3 months of bare minimum usage and suddenly the settee just broke off injuring my 4 year old daughter badly on the head while she just went to sit on it which she normally does not. Our mistake was that we never che...Read More

They don't cancel order
May 17, 2018 10:47 AMRead (via Mobile)
I ordered a chair yesterday and now when I am asking to cancel it, their customer care people are not at all cancelling it and they say they have it in their terms and conditions. I have already wasted my money on their product. These shameless people are parrot who have copy pasted terms and co...Read More

Worst product with wrong promise
May 15, 2018 07:38 PMRead (via Mobile)
Order No. 303932967, king size bed with manufactured defect and worst quality, that using it may cause injury. On contacting they denied to return, even it comes under one year warranty, and getting damaged on first day itself. Never buy from this site

Pepperfry order id: 30388800
Apr 12, 2018 10:14 AMRead (via Mobile)
Hello There,Pepperfry is the worse online website which doesn't have cancellation policy.My cousin used my account and bank details to place order for a bed in pepperfry. I realized that after checking bank emails about the transaction. I've called pepperfry to cancel the order(after 30m...Read More

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