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Pepperfry.com Reviews

Poor Packaging & Assembly. Impacted product.

Nov 04, 2017 08:26 PMRead

For starters, Pepperfry does not provide you with an email id where you can communicate your grievances concerning things like extremely inferior packaging, damaged product or poor assembly - all the issues that I faced having ordered a product - an office chair worth INR 9.4K, with them. The on...Read More

Bad experience with Pepper fry

Aug 08, 2017 11:34 AMRead

I placed an order using Pepper Fry from paper fry studio Thane Mumbai on 3rd June 2017 My order number is 303113848. I made the payment on-line, but I was shocked while talking to the customer relations manager assigned to me Mr. Vinit(Phone No 7506430059) when I asked him to combine the deliver...Read More

Poor quality and unfriendly return/cancellation.

May 03, 2017 06:27 PMRead

Despite repeated assurance in the website about the multiple stages of quality checks, the item delivered(Floral Theme Kids Bunk Bed SKU: FN1381636-P-WH11930) was of dismal quality with paint swelling and rust in the metal parts. To top it off the item came without ladder making it practically u...Read More

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Their 'warranty' means nothing at all

10 days agoRead

I bought a sofa from Pepperfry spending 32K+ which I consider a hefty amount for a 2 seater sofa. Two corners of the seat sagged excessively within 3 months but the centre remained hard making very difficult to sit on - you basically get back ache if you sit on it for more than 5-10 minutes....Read More

Poor customer service

10 days agoRead (via Android App)

Pepperfry is a compeletily unprofessional company, edging onto fraudulant even .I odered a shoe rack around 25th november 2017.An AWB number GATI was given but it could not be traced.moreever repeated call to GATI did not so any number so I called up prpperfry CUSTOMER CARE , and it has been...Read More

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Pepperfry are money stealers from common people

18 days agoRead

Anybody never goes for purchasing any furniture with pepper fry online shopping its sickest place. They have no ethics from any online company. Tumb rules of any business from the westside, Myntra, Flipkart to Amazon they have the return option refund or exchange the product after buying it. Eve...Read More

Worst Product And Poor Service

29 days agoRead (via Android App)

Hi Friends Todays I Want To Review Of Pepperfry.com and its product.Actually Friends I Ordered A Droll Chair By Pepperfry.com In November 12th 2017.Pepperfry Delievered My Chair To 19th November 2017.Guys When I Open packaging Of Chair I See That Chair Looking Like Same As I See On The Site.But...Read More

Worst delivery

Jan 08, 2018 09:04 PMRead (via Android App)

I would like to share my experience about pepperfry.com extremely poor quality of packing and very bad response from coustmer service. I had request for all items delivery together. The same was confirmed on the call ( the waiting period to reach coustmers care was 25 minutes) . Yesterday only o...Read More

Average site but very bad quality

Jan 06, 2018 10:15 AMRead

I have bought Floor cleaning MOP and another 4 items worth Rs.1700 from this site. I used promo code for Rs.500 off. while payment it was showing Rs.500 off but after they charges Tax+ shipping etc and total become Rs.1507. that means I got only Rs.200 off.Even I liked that MOP so I neglect ...Read More

Worst website fraudulent sellers

Dec 30, 2017 01:46 AMRead (via Android App)

I had placed an order ( #303615592) on pepperfry.com had paid a sum of 19209&#8377 on 5th December 2017 and the products got delivered on 26th December 2017.I was shocked when I opened a package and found that the packaging was poor and there were plenty of scratches, the back side had p...Read More

A Fraud Company & Poor Customer Service

Dec 25, 2017 10:04 PMRead (via Android App)

Pepperfry is a completely unprofessional comapany, edging onto fraudulent even. I ordered a shoe rack around 25th November 2017 and was told that it has been dispatched on 6th December 2017. An AWB number of GATI was given but it could not be traced. Moreover repeated calls to GATI did not show ...Read More

Very poor quality product and service

Dec 10, 2017 04:36 PMRead (via Mobile)

Worst experience every. extremely poor quality of packing and very bad response from customer service. bought a dining table as a wedding gift and it was delivered broken. When their team came to assemble it they found it broken. and now pepperfry has refused to replace or repair it. .

FRAUD Company. Pathetic and irresponsible people

Dec 08, 2017 02:21 PMRead (via Mobile)

Have bought a TV unit worth 11000.it was delivered in my absence and afte doing repeated follow up didn't come for assembling on 19th nov the assembled in my vacant apartment when I was not in the City later when 6 days I shifted my house I found it having scratches and very bad in quality I cal...Read More

Return policy is very bad

Dec 06, 2017 05:12 PMRead

Hi, I have ordered a sofa from Pepperfry at 24999 rs. In a week I got my sofa and I was very happy as in first glance it was looking very beautiful.So what happened was after a month I saw that there are termites in certain area of the woods so I called the customer service and told about te...Read More

Fraud company

Nov 23, 2017 11:28 PMRead (via Android App)

I would like to share my experience about pepperfry.com. 4 months ago I had ordered a dressing table worth rs.8000. They delivered me 5days latter than the expected day.And that too with a broken mirror. the quality of the material used for dressing table was really of a low quality.I called the...Read More


Nov 16, 2017 12:31 AMRead

Order No.303555192I am giving them 1 start, because I can not give less then taht.My name is Avnish Mishra and I purchased a bed for my children. By mistake, I chose a different color and now I want to buy a different product with the higher price.my the customer service told me ...Read More

Never use pepperfry.com, it is the worst

Nov 15, 2017 01:59 PMRead

Dear Readers,Please never use the website pepperfry.com to order your furniture as you will never get satisfying results. The package comes in an acceptable condition but the moment you open it, you will get a damaged, poor quality, ugly looking product.I bought an table from this websit...Read More

Cheating with lower price and sign up discount

Nov 15, 2017 02:51 AMRead

Hi friends,Pepperfry is one of the worst website which post the item price high and help you with the discount for the regular price. Also the product listed is not worth of it. I had a bad experience with my purchase and customer service is again very worst. Return and replacement is not ea...Read More

Peppered with heartless service

Nov 14, 2017 04:26 PMRead

My 83-year old father and 74-year old mother paid for a simple metal chair on Pepperfry because it's difficult for them to visit a furniture shop.The chair arrived damaged. When my father called up Pepperfry they refused to take down his complaint stating it was mandatory to upload a photo o...Read More

Pepperfry is cheater

Nov 13, 2017 08:10 PMRead (via Mobile)

They sell the product on their website and will keep cheating you without giving any commitment to the trust on pricing. Afterwards they call you back after your complaints and rudely say that they can't do any thing. If you don't want to buy in future you can stop.

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