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MouthShut Score

28%
2.02 

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+91-22-61576157

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Pepperfry.com Reviews

Return policy is crap
1 day agoRead
I have bought shoe rack & when it came to me I realize that show cant fit in and I have initiated the return and CS guy has called up and told me we cant accept it, when I have asked for the reason they say that we have delivered what is displayed and if the shoe is not fitting in its not their ...Read More

Very poor quality and after sales
3 days agoRead
Ordered two wooden trunks by Amberville. Very poor quality. Hinges were broken and trunk was cracked.Sent first consignment back.One month later I received a replacement. This too is cracked and broken. Have asked for a refund.

Delay in execution of interior work
6 days agoRead (via Mobile)
We have given interior designing work to Pepperfry. They guaranteed to complete the work within 2 months. Now it has been 3.5 months and still the work is not complete. We have planned house warming ceremony accordingly. But the house is not even in habitable condition and only two days are left...Read More

YOUR RATING ON

Pepperfry.com
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Haven't got the product or any sort of explanation
May 30, 2018 10:05 PMRead (via Mobile)
Purchased a cooking range from pepperfry. Paid for it. Expected it to be delivered on time. After it wasn't delivered on time, expected someone from pepperfry to contact me. All the above were my fault, I actually believed the lies that pepperfry was peddling.One week later(After the expecte...Read More

Cheating Customers by showing Wrong Images
May 24, 2018 09:02 PMRead
Cheating Customers by showing Wrong Images. This is the new way of cheating customers by giving discount coupons and selling the products. I have purchased Pristine 2 lit Stainless steel Pressure cooker with lid in the image that showed by the Pepperfry.com.Order No. 303935638 on 14th April2...Read More

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BhejaFry!
May 05, 2018 10:24 AMRead
I recently ordered a 3-seater sofa from Pepperfry, the experience was okay until the time it was delivered. Thereafter I entered pepperfry's zone of policy-based customer service(customer care or store representative only responds if your problems fit their "POLICY"). Well the sofa was delivered...Read More

NEVER buy from Pepperfry - extreme harassment
Mar 05, 2018 11:03 AMRead
Pepperfry is the WORST online store I have ever purchased from. I bought an expensive TV unit from them and asked for installation a couple of weeks after the delivery since my house was under renovation.When the Pepperfry carpenter came for assembly, he found that 3 panels were damaged. Whe...Read More

Poor Packaging & Assembly. Impacted product.
Nov 04, 2017 08:26 PMRead
For starters, Pepperfry does not provide you with an email id where you can communicate your grievances concerning things like extremely inferior packaging, damaged product or poor assembly - all the issues that I faced having ordered a product - an office chair worth INR 9.4K, with them. The on...Read More

Unprofessional behaviour
6 days agoRead
So I ordered a chair"Bent W Ergonomic Chair in White Colour by Oblique "This costed me 7kI thought it will be good as its also on the expensive side but right after using it for few weeks it started giving me back pain.I could not sit on this chair for more than an hour.so I ...Read More

Minus rating
20 days agoRead
Worst experience .product was delayed in delivery.And after delivery when the person came for installation found it was defective product . so he could not install the same.Customer Service was the worst lady ever. was not ready to take complain on phone without images. how could I give ...Read More

Poor Quality, Unprofessional People
Sep 09, 2019 02:44 PMRead (via Mobile)
From last one year I am facing issues in the products buyed from pepperfry. I buyed many items and unfortunately I am in loss of around 50000 due to the poor quality of the products and their unprofessional attitude. Initially products look good but within few days the faults start to come out. ...Read More

Unprofessional, Bad delivery
Sep 01, 2019 05:55 PMRead (via Mobile)
I ordered from pepperfry twice. On both occasions, they delivered furniture without any packaging. It shows bad handling during transition and hence faulty items reach customers. Likewise, I also received damaged items. Returning the product happened to be a headache, they said order would be pi...Read More

Got damaged product and refund was not given yet
Aug 27, 2019 03:59 PMRead (via Mobile)
I bought wardrobe and it was delivered to me damaged and also with the manufacturing defects.confirmed by the pepperfry installer.Then and there I requested for return and refund .Product was returned on time and they sent me email for the confirmation that product has been picked up and refund ...Read More

They don't have after sale services- WORST PRODUCT
Aug 26, 2019 09:57 AMRead
I purchase a 4 chair dining set for my old age parents. The chair they sent was broken and table broke within one week. we complained about same and asked to send someone to repair, we will pay service cost, Because no other carpenter was ready to help as they have used worst material.the cu...Read More

BEWARE : Stay Away from Pepperfry !!
Aug 21, 2019 04:41 PMRead
Purchased planters from Pepperfry by paying a premium Price of 2800/- per piece. The description mentioned on the website had "Italia" on the description of the product and material as "Polystone" which is a "Stone like" finish. The product delivered is of Cheap Plastic Material made in India(se...Read More

Bef from Mintwud purchased from Pepperfry unusable
Aug 01, 2019 02:06 PMRead
I have purchased a king size bed(Hideo King Size Bed in Milan Walnut Finish by Mintwud) and just after an year(warranty period) it broken from the middle in to two pieces. I have contacted Pepperfry and they said you contact Mintwud by searching their contact on google/internet.I am not able...Read More

Pathetic experience
Aug 01, 2019 12:59 PMRead (via Mobile)
We purchased sofa set of around 50k after visiting nearest pepperfry showroom in Yelahanka Bangalore, we were assisted by lady whose name is amrita and while a lot of research we liked one sofa of our choice and she told us comfort level of this sofa and built will be exactly like the one presen...Read More

Totally disappointed!
Jul 27, 2019 06:10 PMRead (via Mobile)
To our utter shock and disappointment the cot we bought just 6 months back broke!! We were under the impression that product bought from 'reputed' seller like pepperfry will lost longer! Total waste of money!

The worst Delivery Schedule & customer service
Jul 26, 2019 12:24 PMRead (via Mobile)
I Purchased an office desk on 23rd July and the delivery scheduled on 29th Aug. It's my fault that I didn't notice the month and I thought it will be delivered on 29th July. Even after a sincere request they are not willing to either reschedule not cancel my order. My office is opening on the 1s...Read More

Damaged Product
Jul 17, 2019 06:15 PMRead
I ordered a chair and on delivery it was found that chair was damaged. Its Rs 10000 chair.The delivery guy said, you keep this and we will send one carpenter to fix the damage. Please note damage was on leg was shorter than other legs.I returned the chair immediately without taking deliv...Read More

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