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MouthShut Score

57%
4.01 

Customer Service:

Product Quality:

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+91-922-353-7000

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Naaptol.com Reviews

Wrong product delivered
4 days ago Read (via Mobile)
Choor hai sabke sab...order ke time pe to jaldi se payment lelete hai or jb complaint kro to inke baas k nahi hoti resolve krne ki... Itni ghatiya services hai inki or staff to sbsbe zyda batameez bina query sune col cut krdete hain... Baas paise lene ate hai bina dekhe kuch b product deliver kr...Read More

We got Damaged product
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
7 days ago Read (via Mobile)
We buy a stainless steel storage set.But at open time we gots damaged product.then we called naaptol team for tell our complaint and 1st exicutive told about me that " other exicutive will call you with in 48 hrs and then tell your problem.after that a lady exicutive called me and tell about our...Read More

Good product
9 days ago Read (via Mobile)
Good experience with naaptol. Small budget product is available here. Thank you naaptol..............… ...Read More

YOUR RATING ON

Naaptol.com
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Purchase of Royal Chef Fruit Juicer #9412294276
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
25 days ago Read (via Mobile)
Naptol , has cheated by providing a substandard product, advertisements & promotions are fake. The product is extremely incapable of extracting Juice. No refunds are made # cust ...Read More

Mr
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 25, 2020 02:55 PM Read (via Mobile)
0 star ekdam bakvas company mahebani karke bhulse bhi kharidi mat karna grahak se bat karna bhi nahi aata inlogoko to so 0 star ...Read More

Fraud
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 20, 2020 09:05 AM Read (via Android App)
I buyed an mini fan from naaptol which costes Rs 1900 Rs. The product was very bad. The product not working after 1 month. And I searched same product in amazon and flipkart it have only 500 Rs in those sites. Naaptol is an fake and fraud. Not buy any thing from the naaptol ...Read More

Worst agent with unprofessional talk
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 02, 2020 01:01 PM Read (via Mobile)
Worst experience with Naaptol. Rude behavior agent who denied placing my order and transfer the call to supervisor.. Not advisable to use Don't order any products even by seeing TV add Bad customer care service Contact number 9223516148 - Don't place any order ...Read More

Naptol is a big fat froud
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 01, 2020 03:04 PM Read (via Mobile)
I purchased from naptol. Some part of the product was missing. I complained many times. They said they will send those to me but they didn't. Now they simply said they can't help me. They took full amount and delivered incomplete item. They delayed and now they misbehaving. I'm so upset and stro...Read More

REFUND: VERY POOR CUSTOMER SERVICE
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 21, 2020 12:52 PM Read (via Mobile)
I bought a product over call from their advertisement on TV.Item was not fit and good so I texted them on whatsapp within 48 hours to return the item but got irrelevant replies. I tried finding their correct customer service number. Today I when I called them they said, you had to call within 48...Read More

VERY POOR CUSTOMER SERVICE
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 21, 2020 12:41 PM Read (via Mobile)
I bought a product over call from their advertisement on TV.Item was not fit and good so I texted them on whatsapp within 48 hours to return the item but got irrelevant replies. I tried finding their correct customer service number. Today I when I called them they said, you had to call within 48...Read More

Worst experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 20, 2020 05:57 PM Read (via Mobile)
Naaptol is a fraud company and its products also not good. And the seller who is doing advertising & promotion of product on TV is also fraud.. they are giving less qty according to what they committed to provide. Really bad experience personally, i never buy from naaptol again. Still they not p...Read More

Nice product
Thank You
A token of appreciation from the brand
Mar 13, 2020 05:21 PM Read (via Mobile)
Product is very nice specially the product price is very low budget price product..................... ...Read More

Dinner set
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 05, 2020 08:14 PM Read (via Mobile)
I am purchased dinner set in naptol.but the product is very poor quality.dont buy this type of product in naptol. ...Read More

No Customer Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 02, 2020 12:26 PM Read
I purchased posture shaper belt(Order No 65423587).Received undersized belt, tried to contact on your whats-app facility for its replacement but got no answer. I feel looted by your company. And if this is your system than only GOD will take care of you. Thanks! ...Read More

18pcs cookware
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 20, 2020 08:40 PM Read
The product quality is very badThe TV ad is misleading.No coordination between customer care and customer support. Secondly No refund of as existing in Amazon, Flipkart etc.Customer is forced to buy even he/she don't want the product.Only hindi speaking people in customer care.They don't talk...Read More

The worst seller I have ever seen
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 09, 2020 03:21 PM Read
I purchased a product from naaptol in past. The product was not meeting the minimum qualities. I made a replacement request and they pick the product from me but I haven't received a replacement product till now. I raised the issue more than 5 times. Each time I get a call from the customer s...Read More

Happy with naaptol
Thank You
A token of appreciation from the brand
Feb 08, 2020 05:17 PM Read (via Mobile)
I have purchased so many product from another shopping portal but happy With naaptol................... ...Read More

Substandard stuff at Naaptol
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Feb 03, 2020 06:55 PM Read
Naaptol misleads people as it sells substandard stuff with poor workmanship and inferior material. Beware of their ads that come on TV. I ordered a folding Almirah that turned out to be of very poor quality. Material used as cloth is the one used for making bags(even they are stronger) and the p...Read More

Poor customer service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 01, 2020 06:06 PM Read (via Mobile)
I bought a juicer from Naaptol. They levied hidden charges while delivering. The juicer did not work properly. Despite several requests the customer care did not accept the return request. The juicer is a burden for me now. Please don't buy anything from them. ...Read More

I don't like this company
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 31, 2020 08:57 PM Read
By seeing their advertisements I have totally Fed up. There is ad of a smartphone of swipe which has gorilla glass when I was watching the ad there is a lot of fake experiments. Example: a JCB is going over the phone and it didn't have even a scratch. Stop Fooling People! ...Read More

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