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MouthShut Score

29%
2.02 

Customer Service:

Product Quality:

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Lenskart.com Reviews

Absolutely disappointing customer care
21 days ago Read (via Mobile)
Absolutely disappointing customer care for returns, they would did not inform me they had issues with courier until I called them and even then lied to me about their policies that they themselves do not follow, basically they just want me to take their responsibility for making a courier pickup...Read More

Loose spectacles
23 days ago Read (via Mobile)
Last week I buy new specks from lenskart that was defective peice then again I changed to new one that too is soo loose every time it falls ...Read More

Fraud = lenskart people
26 days ago Read (via Mobile)
They said we hve refunded bt i hve not received any refund. Big liars ...Read More

YOUR RATING ON

Lenskart.com
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Lenskart Sec 12 Dwarka New Delhi
Jul 22, 2020 11:58 AM Read
On 25 May 2020, I had visited the Lenskart showroom in Dwarka Sec 12 for new glasses. Very few shops were operational during that time due to COVID-19 pandemic and limited business hours assigned to each shop. So I went shopping around 3 p.m. in which chances were high that the shop is opened. ...Read More

Worst Customer Service Ever!
May 27, 2019 09:58 AM Read (via Mobile)
Lenskart hands down win all awards for the WORST customer service relationship ever. I bought a pair of glasses on the 23rd of March 2019 with the Buy One Get One on Gold from a Lenskart Store in Kochi. I picked them up on the 27th of March. Within 4 days, the nose pads broke off which was quite...Read More

Worst customer service
Sep 11, 2020 12:20 AM Read
This app is not trustworthy and hospitality is too bad because yesterday I booked an appointment at uttam nagar store when I arrived at store the store manager or some guy who was not in the uniform claiming that he is the store manager I dont know who he was told me it will take 3 to 4 hours th...Read More

Low quality products , high prices
Aug 16, 2020 11:34 PM Read (via Mobile)
Cheap quality j.j frame, lens products. Unaffordable prices Service is good but Lenskart products blue cut, arc, thin blue, john jacobs is poor in quality. They sell their product in high prices. Its also very expensive as compared to other brand in market. Local opticals and Coolwinks (essil...Read More

Worst product quality.
Feb 07, 2020 10:54 AM Read (via Mobile)
I ordered spectacles from lenskart.com. Hhere is my review, Brown color, rectangular lens(50 mm) spectacles. before 3 months i had ordered a spectacle from this site. i checked all photos of it which they had posted, all photos were awesome. i received my order after 6 days. i opened it's ...Read More

Pathetic service and Poor quality product
Jan 20, 2020 04:26 PM Read
I could give minus rating if this site allow me to do. See below case. Dear support person, This is my order number: 1216006680, and this is the item number-VCE10479 and PID -120189. I have purchased this product a year ago from Bopal Branch Ahmedabad, and the funny thing is I am unable to...Read More

Worst Product Quality and After Sales Service
Jan 14, 2020 09:37 AM Read
Order ID:1218239579 - Matte Black Blue Full Rim Rectangle Large(Size-56) Vincent Chase Air Classic VC E11965 -C2 Eyeglasses, Product Id: 132691 Lenskart is just ignoring the issue of physical damage done by the wrong frame provided. I am wearing it for more than 3 months and now they are pres...Read More

WRONG PRODUCT.
Dec 27, 2019 07:14 PM Read (via Mobile)
DELIVERED ME THE CONTACT LENSES WITH WRONG NUMBER/FOCAL LENGHT AND WHEN COMPLAINED THEY SAID ME TO ADJUST TO IT. TRIED AND TESTED IT FOR A WEEK. WORST SERVICE. @LENSKART AMANORA PARK TOWN.PUNE. MAHARASHTRA. ...Read More

Value for money ?
Nov 15, 2019 06:27 PM Read (via Android App)
Being a student I have to work 24 hrs in front of either books or laptops. They have the worse service. They claims to have thousands of stylish and cool varities of glasses. But actually they don't have the frames and the glasses as shown on their website also even the prices are very high ...Read More

Lenskart product quality poor , customer service t
Aug 06, 2019 01:01 PM Read (via Mobile)
I am sharing my personal experience with you all guys I order one spects from lenskart and I want to return that product but they didn't return my product at all guys and customer service also not worked for me so be aware. ...Read More

Lenskart.com
Jun 21, 2019 11:33 AM Read
Guys, it is my request to all of you not to purchase any item from Lenskart.I had placed an order of sunglasses from Lenskart. When I opened the box, the sunglasses were minutely broken and on woring, a pain beneath my eyes started resulting.It was received from Lenskart and company's name was V...Read More

Worst ?????????????????????????? experience
Jun 07, 2019 12:09 PM Read (via Mobile)
Hello I had ordered a pair of glasses on 08th may 2019 till now not hardly used for one month glasses got damaged when i reached the store they said they will repair it and give me when i took my glasses i found it this way i have buy it for 5000 and this is the glasses look like.i came to st...Read More

Worst services
May 25, 2019 07:13 PM Read (via Mobile)
I bought spec from lensekart ofinternational brand Carrera . It has two years of warranty. In just one year it's police and it's ear piece rubber got peeled off automatically. I submitted it to lensekart outlet in , cannaught Mall in Greater Noida on 17th April 19. It was promised by the shop to...Read More

You should improve ur service, it’s 3rd class
May 25, 2019 02:52 PM Read (via Mobile)
I recommend do not buy from here it just waist of money How they make people fool, it’s awesome work they can do as be buyied once we get a free 1 more pairs but it should be at the same time and on bill they are writing within 365 and it worth 6700 after deducting discounts or else it was 7k...Read More

AVERAGE LOOKING FRAMES FROM LENSKART
Apr 04, 2019 09:59 PM Read
I ordered Marc jacob suglasses on discount from lenskart.com for inr 3000 rs, and got it delivered in just 3 days which was really good. But when I opened the packet the packaging was not so good for the price that I paid, Also the quality of the sunglasses was not so good, They were not at a...Read More

Order Id:1216026589.Too Thick lense,faulty frame
Mar 26, 2019 09:18 AM Read (via Android App)
I order two pair of Eyeglasses.yestardy I was delivered but Rayban product handle faulty and lense is too thick, its impossible to wear.so I contact with lenskart customer support but as my power is -6 so I request they to send me replacement frame and lens before leave it but they denied.Now I ...Read More

Recieved different product
Mar 09, 2019 05:43 PM Read (via iOS App)
Hey guys I would like to share my experience on lenscart.com I ordered a frame here but recieved a different frame of lesser value I ordered a brown frame instead of that I revieved I greyish frame I was very disappointed by seeing this so rather I would not recommend anyone to buy specs from th...Read More

YOUR RATING ON

Lenskart.com
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