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MouthShut Score

33%
2.14 

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

1800-123-4545, +91-20-46608100

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Firstcry.com Reviews

Worst delivery service
14 days ago Read (via Mobile)
My husband has placed an order online on 7th march 2020. we received message that it's delivered but They didnt delivered the product and the sametime they are not cancelling the product delivery till date..Me and my husband are really calling support team and delivery guy every alternate days f...Read More

Bad Experience
19 days ago Read (via Mobile)
Dear Team , Case - 1 I have ordered 4 packets of diapers Order no - 111204878544, 45, 46, 47 ( prepaid) And I have cancelled the same as well in sometime only . Cancelled order was delivered to me in the afternoon ( today). Also one packet is damaged out of 4 . Kindly take retu...Read More

Don't shop here
19 days ago Read
I was FirstCry's most regular customer. Since August 2019 until now(March 2020), I have been buying stuff off FirstCry, spending thousands and thousands of rupees on them. But their customer service is the worst. There is no option to chat with someone online. The bot on their website, Fisty is ...Read More

YOUR RATING ON

Firstcry.com
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Graas Associates,BTM layout branch
Jun 10, 2015 12:13 PM Read
I have bought some baby products previously from Firstcry.com. I am fully satisfied with the quality of the products there and also the packaging and delivery. However, it's only best when discount is available, that's what I felt at the beginning. So when a family friend of ours took the franch...Read More

~*The Best Baby Store*~
Apr 04, 2015 11:37 AM Read
Online shopping is certainly something we all have tried. After shopping online for various products, I realised that there are few things which require you to validate before the payment. Exchange at times becomes a major hassle especially if the site is like shopclues or snapdeal. In the pr...Read More

LETS YOU crying forever!!!
Sep 14, 2014 08:41 AM Read
It`s well known that online shopping sites have been offering wide variety of products and services nowadays. As with almost everyone that they have lesser time at their disposal. They also prefer e- shopping for having great User interface in tune with better internet loading speed from the use...Read More

BEST SITE FOR ONLINE SHOP FOR KIDS
Feb 11, 2020 03:49 PM Read
I would like to thank to you that firstcry is the best site for online shope for kids, I ordered 9 item in this site, and all items are awesome, same colour as shown in pics awesome fabrics for kids, and new latest design with cheap fare. ...Read More

India's first children's online shop - Firstcry
Nov 12, 2019 03:43 PM Read
You will find children's clothes at many shops, but firstcry.com is the first such online website in India which is made only for children. You do not have to waste time anywhere, because now all the salmon of your children will be found on the same website. I was also very confused when I was l...Read More

Instead of first cry it should be worst cry
Sep 09, 2019 12:58 PM Read (via Mobile)
It’s the worst site in terms of customer service.They have along list of products which are available but hidden return policies for various products. For those products they have made the process of return impractical. I ordered a tricycle for my baby they send the wrong product . When I tried ...Read More

MOST HORRIBLE PATHETIC WORTHLESS THIEF BRAND
Aug 11, 2019 02:37 PM Read (via Mobile)
I have ordered 5 boxes of Nan Excellapro 1 on 0.3.08.2019 which is a Rs. 730 per box product and they have delivered only one box till date . There feedback mechanism is worse , they are thieves they have delivered only 1 product and claim to deliver two products. NEVER BUY FROM FIRSTCRY OR ELSE...Read More

Pathetic REFUND Policy
Aug 03, 2019 07:33 PM Read
Pathetic …Never ever used this site again . I ordered one Babyhug Ionia Wooden Cradle With Mosquito Net - Natural Finish . which I cancelled for safety issue. later on you tube I find its not safe so I cancelled . As per first cry policy they will deduct some amount as delivery charges and initi...Read More

Great baby store with discounts everyday
Jul 25, 2019 02:02 PM Read (via Mobile)
I'm a regular customer of this Firstcry store online since my baby's birth. After Amazon, I'll rate this the best online shopping experience. But I would suggest firstcry to display their products GST so that we can be sure how much total we will have to pay finally because many times after appl...Read More

Difficult to replace
Jul 18, 2019 11:54 AM Read (via Android App)
My first order was  frocks and shorts for my baby girl . somewhere    during march . But it was not fit to my daughter despite having written on it its size viz for 2 years old but it was very tight . I called back to customer care for replacing it but didn't respond and after...Read More

Best baby store
Jul 13, 2019 10:51 PM Read (via Android App)
I don't know about others but the firstcry is one of best place to purchase for my princess. I buy everything what I need for my baby from firstcry. Every day new offers and wonderful discounts we get on firstcry even we get large amounts of collections of babies. And even they offer parenti...Read More

Time waste!!!
Jan 28, 2019 09:48 PM Read (via iOS App)
I am sharing my experience with firstcry.com. As we all know that we used online sites for our reliability but I must say that they are worst in it. Last year I have ordered the product on their site on 2 nd Jan and they showed that it will get delivered by 8th jan and on 8 th jan I received an ...Read More

Price mentioned on the product was lower
Oct 19, 2018 04:14 PM Read (via Mobile)
Price for the shoes was 999 and after applying coupon I have purchased baby shoes at 681.82 rs and when i received the product the price mentioned on the product was 449. I am very disappointed as i we trusted on firstcry for quality and proce and what we are getting to know that the item for...Read More

Best site
Oct 14, 2018 06:07 PM Read (via Android App)
Hai guys. I will share my personel experiance I ordered the potty trainer but different one and got it delivered in 4 days from first cry. I have seen shopping in many websites like flipkart. Homeshop 18. Amazon. Snapdeal. Shopclues. Naptol. Mynthra. And etc but firstcry is better that those web...Read More

Unprofessionsal and unethical behaviour by firstcr
Oct 13, 2018 10:16 PM Read (via Mobile)
1.I hd placed an order consisting of 11items for my baby boys who is 9 month old last week . I hd spoken with ucustomer care on 07 OCT requesting for earlier delivery by 10th as i ws going out of town fr 2days wherein the customer care executive promised that the delivery wil b made after 13th i...Read More

Very bad experience with firstcry
Oct 05, 2018 10:20 PM Read (via Mobile)
Very bad quality products sold the in firstcry ..... Plz don't use first cry in online.... I have ordered 15 nappies and I paid 730/- very poor quality... Which we get on footpath for 20/- for each but here it is nearly 50/-each ..... No worth for giving one star also..... ...Read More

Best online shopping place for our little bunny.
Oct 04, 2018 01:14 AM Read
Hi everyone I have been a regular customer to Firstcry, since we had our baby boy. And, till date I have never been to any window shopping specially for my baby needs and products. Products here in Firstcry.com are so good and trustworthy that I could not ask for anything better. From diaper ...Read More

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