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MouthShut Score


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1800-123-4545, +91-20-46608100

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Product was never delivered
0 hrs 13 mins agoRead (via Mobile)
Had ordered something for my kid and after 4 days it shows that the product is delivered. But i never received it. Raised numerous complaints. Called them a lot of times. But the issue was not resolved. My advice - go with other trusted online shopping portals. Avoid this one.

Worst online store
2 hrs 45 mins agoRead
Dont try to buy any product from firstcry online store as they do not bother to deliver it after long period of time and once you cancel after their fake promise they deduct delivery charge etc etc.

Very poor customer service with highly priced item
4 hrs 38 mins agoRead
Im a mommy of a 9 month old son. when I bought the car seat, he was merely 2 months old and didnt have neck holding so I was scared to put him on it. I started using it for him only after 6 months age because he was a premature baby.After using the car seat for just 1 week, it broke. the qua...Read More

Graas Associates,BTM layout branch
Jun 10, 2015 12:13 PMRead
I have bought some baby products previously from I am fully satisfied with the quality of the products there and also the packaging and delivery. However, it's only best when discount is available, that's what I felt at the beginning. So when a family friend of ours took the franch...Read More

~*The Best Baby Store*~
Apr 04, 2015 11:37 AMRead
Online shopping is certainly something we all have tried. After shopping online for various products, I realised that there are few things which require you to validate before the payment. Exchange at times becomes a major hassle especially if the site is like shopclues or snapdeal.In the pr...Read More

Online Shopping has taken the industry by storm. With hectic lives and busy schedules, everyone prefers to shop online. It is convenient, easy and offers you a large variety of options. Here, we give you a brief know-how about online shopping and some tips to make online shopping safe and stress-free.
LETS YOU crying forever!!!
Sep 14, 2014 08:41 AMRead
It`s well known that online shopping sites have been offering wide variety of products and services nowadays. As with almost everyone that they have lesser time at their disposal. They also prefer e- shopping for having great User interface in tune with better internet loading speed from the use...Read More

Instead of first cry it should be worst cry
12 days agoRead (via Mobile)
It’s the worst site in terms of customer service.They have along list of products which are available but hidden return policies for various products. For those products they have made the process of return impractical. I ordered a tricycle for my baby they send the wrong product . When I tried ...Read More

Aug 11, 2019 02:37 PMRead (via Mobile)
I have ordered 5 boxes of Nan Excellapro 1 on which is a Rs. 730 per box product and they have delivered only one box till date . There feedback mechanism is worse , they are thieves they have delivered only 1 product and claim to deliver two products. NEVER BUY FROM FIRSTCRY OR ELSE...Read More

Pathetic REFUND Policy
Aug 03, 2019 07:33 PMRead
Pathetic …Never ever used this site again . I ordered one Babyhug Ionia Wooden Cradle With Mosquito Net - Natural Finish . which I cancelled for safety issue. later on you tube I find its not safe so I cancelled . As per first cry policy they will deduct some amount as delivery charges and initi...Read More

Great baby store with discounts everyday
Jul 25, 2019 02:02 PMRead (via Mobile)
I'm a regular customer of this Firstcry store online since my baby's birth. After Amazon, I'll rate this the best online shopping experience. But I would suggest firstcry to display their products GST so that we can be sure how much total we will have to pay finally because many times after appl...Read More

Difficult to replace
Jul 18, 2019 11:54 AMRead (via Android App)
My first order was  frocks and shorts for my baby girl . somewhere    during march . But it was not fit to my daughter despite having written on it its size viz for 2 years old but it was very tight . I called back to customer care for replacing it but didn't respond and after...Read More

Best baby store
Jul 13, 2019 10:51 PMRead (via Android App)
I don't know about others but the firstcry is one of best place to purchase for my princess. I buy everything what I need for my baby from firstcry. Every day new offers and wonderful discounts we get on firstcry even we get large amounts of collections of babies. And even they offer parenti...Read More

Time waste!!!
Jan 28, 2019 09:48 PMRead (via iOS App)
I am sharing my experience with As we all know that we used online sites for our reliability but I must say that they are worst in it. Last year I have ordered the product on their site on 2 nd Jan and they showed that it will get delivered by 8th jan and on 8 th jan I received an ...Read More

Price mentioned on the product was lower
Oct 19, 2018 04:14 PMRead (via Mobile)
Price for the shoes was 999 and after applying coupon I have purchased baby shoes at 681.82 rs and when i received the product the price mentioned on the product was 449.I am very disappointed as i we trusted on firstcry for quality and proce and what we are getting to know that the item for...Read More

Best site
Oct 14, 2018 06:07 PMRead (via Android App)
Hai guys. I will share my personel experiance I ordered the potty trainer but different one and got it delivered in 4 days from first cry. I have seen shopping in many websites like flipkart. Homeshop 18. Amazon. Snapdeal. Shopclues. Naptol. Mynthra. And etc but firstcry is better that those web...Read More

Unprofessionsal and unethical behaviour by firstcr
Oct 13, 2018 10:16 PMRead (via Mobile)
1.I hd placed an order consisting of 11items for my baby boys who is 9 month old last week . I hd spoken with ucustomer care on 07 OCT requesting for earlier delivery by 10th as i ws going out of town fr 2days wherein the customer care executive promised that the delivery wil b made after 13th i...Read More

Very bad experience with firstcry
Oct 05, 2018 10:20 PMRead (via Mobile)
Very bad quality products sold the in firstcry ..... Plz don't use first cry in online.... I have ordered 15 nappies and I paid 730/- very poor quality... Which we get on footpath for 20/- for each but here it is nearly 50/-each ..... No worth for giving one star also.....

Best online shopping place for our little bunny.
Oct 04, 2018 01:14 AMRead
Hi everyoneI have been a regular customer to Firstcry, since we had our baby boy. And, till date I have never been to any window shopping specially for my baby needs and products. Products here in are so good and trustworthy that I could not ask for anything better. From diaper ...Read More

Worst service ever
Aug 27, 2018 12:25 AMRead (via Mobile)
Worst service experience, I would like to give zero star but there is no option, I place order dye to some reason I cancelled itI didn't received refund for that it's been almost a month but no response.Never buy from this site, never. Never buy from this site, never

Terrible service, sends broken goods
Aug 22, 2018 05:11 PMRead (via Mobile)
It is really sad to know that first cry is very smart in hiding things. When I ordered the product nowhere it was mentioned that reverse pick up is not available for this product. Where as in past from the same pincode address reverse pick up was done for dresses etc .First cry u should be fair....Read More


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