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MouthShut Score

38%
2.38 

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Verizon Wireless Mobile Operator Reviews

This company is the most dishonest company I have
Oct 13, 2014 06:40 AMRead (via Mobile)
They set my wife in a new two year contract on the call to discontinue service and told her that every thing was OK to move to ATT with my service. We were beyond her old contract and free to go.Then they kept sending a bill. And became so dishonest that I made me want to vomit! After years ...Read More

Verizon Is Cheating!
Feb 27, 2014 03:24 AMRead
Verizon is cheating people reasons being:1.I had taken a promotional offer from Verizon on 11.14.13 which given money back offer within 30 days if not satisfied. My account number is 7515004512. I discontinued your connectivity on 12.0213 which is the 18th day as the network was not good at ...Read More

Atrocious practice of pro-rating upgrade to a high
May 06, 2010 02:33 AMRead
Verizon Wireless has devised yet another way of bilking their customers...by creating a very complicated and circular way of charging for minutes that should be covered under the new upgraded plan, by their convoluted system of pro-rating and charging and re-charging monthly access fees. They ha...Read More

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Verizon Wireless Mobile Operator
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Verizon rocks--just wanna get costs down.
Aug 07, 2010 11:13 PMRead
I’ve been using Verizon for phone since June 05 and web from my laptop since Dec 07--I also do the $5/250 texting plan.MY MAIN CONCERNS ARE JUST: WEB ANYWHERE FROM MY LAPTOP AND UNLIMITED MINUTES.I HAVE NO INTEREST IN SMART PHONES, WEB ACCESS ON THE PHONE OR TEXTING.PS--I am high min...Read More

Contract doesn't mean anything to Verizon
May 09, 2009 06:51 PMRead
Verizon doesn't raise your contract price, BUT.Fees and surcharges do increase. What are Fees? To pay their agents, administrative costs and other items that are considered operating costs in a normal business.I had to get these fees and surcharges explained by customer service. They sta...Read More

A mobile operator or MNO (Mobile Network Operator), offers services for wireless communications that possesses or controls all the components essential to sell and provide services to a user or customers including radio spectrum distribution, wireless system setup, backhaul setup, billing modules, customer care services, provisioning PC systems and marketing work.
Verizon customer service
Apr 13, 2009 01:33 PMRead
Ive had verizon for less then 3 months and yet the seem to have screwed my bill up more in 3 months then at&t did in 5 yrs., the joke is on me for thinking that1.) I could call verzion customer service to get the issue resolved.2) for thinking that they would care my bill is wrong3.)...Read More

Stay away from verizon
Feb 20, 2009 12:16 AMRead
I HATE VERIZON COMPANY!!THEY ARE LIARS!! DO NOT TRUST THEM!!! I've been a Verizon customer for 5+ years and recently had problems with their customer service reps. Most(611) of them act like they are helping you but end up doing a half as job when you call back to confirm what they told you was ...Read More

My network
Dec 25, 2007 10:26 AMRead
I switched from Spring about 4 years ago because of their poor customer service, billing errors, and coverage gaps. I could not be more pleased with Verizon. I find that impeccable customer service is really one of their best assets. I tend to be pretty hard on my cell phone (i.e. throwing it in...Read More

Verizon Wireless Is Not Loyal To Us The Customer
Aug 15, 2007 09:21 AMRead
I have been with Verizon Wireless 4 plus years. I had an LG VX6100 I purchased 12/04, in 2006 I called this handset in lost/stolen. Much to my surprise someone reactivated my handset and started harassing me from it last week as it still had all my contact numbers and pictures in it.I called...Read More

Worst Customer Service I could have got
Jan 17, 2007 08:59 AMRead
Verizon Wireless customer service TRULY sucks. I have had a real lousy experience in the last 3-4 months or so with their call center reps and have also expended my energies into a detailed letter which I posted to their Customer Service address in Elgin, Illinois. The only thing I have heard fr...Read More

Watch your bills!!!!!!!!!
Jan 13, 2007 10:03 PMRead
Verizon kept charging me for stuff I was not supposed to be charged for. I have been with T Mobile before and Verizon has better coverage but I never had to watch my T Mobile bill very much because they never cheated me. I stopped using verizon because I got tired of having tocall EVERY Mont...Read More

Not the best but not the worst
Jan 04, 2007 08:10 AMRead
I was with verizon a while back. my best friend still has them until his contract runs out in july. verizon coverage wise is great. few dead spots where I live. but vcast is limited. I cant download clips where there is no vcast coverage. plans are more pricey then sprint and tmobile. customer s...Read More

They never stop working for you!
Dec 01, 2006 04:58 AMRead
I have been a customer with Verizon Wireless for six years going on seven. I chose this service because of their great network coverage and the convenience of being able to change my plan whenever I want and not having to worry about the excess charge on overage of minutes. I was previously with...Read More

Terrible Service
Jul 20, 2006 04:30 AMRead
It is time we as consumers take a stand against this mega-corporation. Verizon Wireless does not care about their customers, nor do they have answers when things go wrong. I have had numerous problems over the past four years dealing with Verizon. I have written the company letters and recieved ...Read More

LOVE THEM
Jul 13, 2006 01:05 PMRead
I signed up with Verizon at first because I got a deal sincemy parents use the service. I suppose the price is comparable to otherservice providers. BUT with most phone services I've had in the past there havebeen occasional billing disputes, I'd be over-charged for services periodically,and whe...Read More

It's all good here.
Jan 25, 2006 11:13 PMRead
Well, I guess there are no reviews because it is all good here. I just changed from cingular before my contract expired and just continued to pay for cingular because it was so bad. ATTwireless bought by cingular has wrecked my credit and just a mess sooo, I am so glad to be with verizon.goo...Read More

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