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MouthShut Score

20%
1.68 

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GTPL Broadband Reviews

WORST UNRELIABLE FIBER BROADBAND CONNECTION
5 hrs 56 mins ago Read (via Mobile)
Everyday it disconnects at least 2-3 times and remains unavailable for more than half of the day. Customer Care keep your call on queue and when you turn comes says good bye and disconnects. Online complaints are closed without any resolution. Local Internet office never picks up the ph...Read More

Bad services
1 day ago Read
Bad services my money 3 months not refund and not any answer for me. Please no purchase GTPL plan. Bad services . I have send 30+ mail and no any solutions for me. ...Read More

Waste of time and money if you opt GTPL
2 days ago Read (via Mobile)
Worst possible experience ever had. They neither care for you at the time of providing connection, nor at the time of service. After so many reminders and no replies, I got a connection. Now signal issues are not being resolved. Service personal says that you are the first customer who is compla...Read More

YOUR RATING ON

GTPL Broadband
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Gtpl - The most pathetic service provider
Jul 10, 2018 05:22 PM Read (via Mobile)
I am a resident of Ahmedabad and have been using GTPL broadband for almost 4 months now . At the time of registration connection, their team was very proactive as I was getting regular calls and visits from the staff to buy a new connection. Post paying a amount of 5, 000 for a 6mbps connection ...Read More

Probably the worst ISP in Gujarat
Nov 09, 2016 07:25 PM Read
I had opted for GTPL Broadband services about 3 years ago. At initial stages, the service was good and I also got almost full speed(according to my plan) since the installation being done with fibre optic cables. Also, when we filed complaint through the customer care toll free no. the techni...Read More

GTPL Broadband provides worst service ever
15 days ago Read
Https://www.gtpl.net GTPL Broadband provides worst service ever. 40MBPS plan works like 6MBPS plan. To renew the plan, they will run behind like dogs. If you have internet issue and call customer service, call gets connected after ages and solution will not be received before one week. IN Covid-...Read More

GTPL broadband speed very low speed
21 days ago Read (via Mobile)
Write about the GTPL broadband I use only on one day but it's speed is very slow I paid 3400 40 MBPS speed but the GTPL broadband provide the speed only for low speed so I have and I give the bed review for GTPL broadband company ...Read More

Fraud company, Pathetic service, no accountabilit
May 04, 2020 06:32 PM Read
Whatever they promised are not delivered. Since the first day my connection is not working Router is not working properly. They told me that GTPL mechanic would come and check if required would change router since till date no one came to visit my home location. Number of phone calls...Read More

Poor services of GTPL broadband connection
Apr 05, 2020 11:46 AM Read (via Mobile)
Mostly the net connection is down. We have taken this connection for six month but not be able to use is for a month. Always having problem. This is one of the worst company to or rather lack of it..more often than not their net remains down. Their technical team does not know what to do..the...Read More

Worst internet service provider
Jan 15, 2020 11:29 AM Read (via Mobile)
Worst internet service provider. I am using GTPL broadband service for almost a year now. I have recently shifted my house and i wanted to shift the internet service in my new house. Its already 20 days since i have registered a request to shift the service as my 1 year plan is valid till august...Read More

Stop making fake promises
Dec 24, 2019 11:24 AM Read (via Mobile)
I'm using your GTPL broadband service from the past two months. For the first month, your service was okay. Surely had some issues like every now and then, but was acceptable. On 28th November, I registered a complaint about slow internet speed and your people ensured me that it will be resol...Read More

0 STAR WORST SERVICE AND NO RESOLUTION FRM 45 DAYS
Jul 20, 2019 12:54 PM Read
I m complaining to the GTPL Customer from th last 45 days because of I am not getting the internet. everyday the executive will tell within 24 hrs th roblem will get rsolved but within 24 hrs the ticket will get closed and there should be no resolution. if we inform the same to the call cente...Read More

Worst service provider and they are cheating
Jul 19, 2019 02:44 PM Read (via Mobile)
Worst internet service provider..they are cheating customer. You will get good speed ( 30 Mbps in 40 Mbps connection, although you are paying for 40 Mbps) on first day of installation then all of a sudden they will stop your internet, when you register a complaint, they will say it will take 24 ...Read More

Wrost Broadband
Jul 11, 2019 12:15 PM Read (via Mobile)
Worst service i have ever seen... 48 hours after not answering or taking action on simple issue Every time call customer service thay say your complaint is in action..i mean are you guys really serious in solving problems...my worlk is completely shutdown after 48 hours ...Read More

Bad Connection
Jun 19, 2019 09:30 AM Read (via Mobile)
I am facing Problem since i have purchase a connection. Everyday connection lost more than6 hours/ days during business hours so having a connection is worthless !!!!!! Whenever I tried to call customer care either they were busy or call remaining unattended !!! Only ringing !!! They take ...Read More

GTPL service and speed is too worst in Ahmedabad.
May 22, 2019 03:50 PM Read
Since the last 4 month, I have purchased a broadband connection from GTPL in Ahmedabad. and this is the 4th time my connection is not working properly. Whenever you are complaining in customer care they are registering your complaint and closing it without doing anything after a few hours or 1 d...Read More

Gtpl broadband connection too poor
Mar 18, 2019 11:44 PM Read (via Mobile)
It's not working from 72 hours I had complained 4 5 times to customer care but no buddy is responding too poor service useless customer support even not speaking properly no speed in internet. Internet cable are cracks. And using used cables in New connection very bad service ...Read More

GTPL broadband
Feb 22, 2019 09:31 PM Read (via Android App)
I have been using GTPL broadband since 2014 and I was pretty much satisfied with it. But for the last few months have been facing connectivity problems everyday. I call up customer care everyday to register a complaint and request to resolve it on a permanent basis. But what I got from them so f...Read More

Bad service provider
Feb 04, 2019 08:50 PM Read (via Mobile)
The connection is down in every 5-10 minutes and not working properly. Every time I have to switch off the main power and then restart it. Even the internet speed is not good. I’ve plan for 30 mbps but not working like it. And their customer support are very bad. They are not solve your problems...Read More

Worst service of GTPL broadband please dont buy it
Jan 31, 2019 08:05 AM Read (via Mobile)
I have given transfer request before one month but nobody comes for the connection. Fees already paid. When i call customer care they open ticket & close them selves & again open tickets when we call again. They closed my ticket 3 times without any solution. Also in GTPL in a year more the...Read More

YOUR RATING ON

GTPL Broadband
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