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MouthShut Score

23%
1.79 

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GTPL Broadband Reviews

Stay away from gtpl
2 days agoRead (via Mobile)
They provide the worst service..if you have complained for some service they will make you wait for many days and still you will never get that service.so i would say plz dnt go for gtpl go for some better options

Connection Shifting
4 days agoRead
Horrible customer serviceWaited for 15 days no solution only talksReminded them for 14 times in 1 week still no solution

Connectivity problems
5 days agoRead
Connection problem frequently daily.bed customer supportrate is high compare to other and service is worst.

YOUR RATING ON

GTPL Broadband
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Gtpl - The most pathetic service provider
Jul 10, 2018 05:22 PMRead (via Mobile)
I am a resident of Ahmedabad and have been using GTPL broadband for almost 4 months now . At the time of registration connection, their team was very proactive as I was getting regular calls and visits from the staff to buy a new connection. Post paying a amount of 5, 000 for a 6mbps connection ...Read More

Probably the worst ISP in Gujarat
Nov 09, 2016 07:25 PMRead
I had opted for GTPL Broadband services about 3 years ago.At initial stages, the service was good and I also got almost full speed(according to my plan) since the installation being done with fibre optic cables. Also, when we filed complaint through the customer care toll free no. the techni...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
0 STAR WORST SERVICE AND NO RESOLUTION FRM 45 DAYS
Jul 20, 2019 12:54 PMRead
I m complaining to the GTPL Customer from th last 45 days because of I am not getting the internet. everyday the executive will tell within 24 hrs th roblem will get rsolved but within 24 hrs the ticket will get closed and there should be no resolution.if we inform the same to the call cente...Read More

Worst service provider and they are cheating
Jul 19, 2019 02:44 PMRead (via Mobile)
Worst internet service provider..they are cheating customer. You will get good speed ( 30 Mbps in 40 Mbps connection, although you are paying for 40 Mbps) on first day of installation then all of a sudden they will stop your internet, when you register a complaint, they will say it will take 24 ...Read More

Wrost Broadband
Jul 11, 2019 12:15 PMRead (via Mobile)
Worst service i have ever seen...48 hours after not answering or taking action on simple issueEvery time call customer service thay say your complaint is in action..i mean are you guys really serious in solving problems...my worlk is completely shutdown after 48 hours

Bad Connection
Jun 19, 2019 09:30 AMRead (via Mobile)
I am facing Problem since i have purchase a connection. Everyday connection lost more than6 hours/ days during business hours so having a connection is worthless !!!!!!Whenever I tried to call customer care either they were busy or call remaining unattended !!! Only ringing !!!They take ...Read More

GTPL service and speed is too worst in Ahmedabad.
May 22, 2019 03:50 PMRead
Since the last 4 month, I have purchased a broadband connection from GTPL in Ahmedabad. and this is the 4th time my connection is not working properly. Whenever you are complaining in customer care they are registering your complaint and closing it without doing anything after a few hours or 1 d...Read More

Gtpl broadband connection too poor
Mar 18, 2019 11:44 PMRead (via Mobile)
It's not working from 72 hours I had complained 4 5 times to customer care but no buddy is responding too poor service useless customer support even not speaking properly no speed in internet. Internet cable are cracks. And using used cables in New connection very bad service

GTPL broadband
Feb 22, 2019 09:31 PMRead (via Android App)
I have been using GTPL broadband since 2014 and I was pretty much satisfied with it. But for the last few months have been facing connectivity problems everyday. I call up customer care everyday to register a complaint and request to resolve it on a permanent basis. But what I got from them so f...Read More

Bad service provider
Feb 04, 2019 08:50 PMRead (via Mobile)
The connection is down in every 5-10 minutes and not working properly. Every time I have to switch off the main power and then restart it. Even the internet speed is not good. I’ve plan for 30 mbps but not working like it. And their customer support are very bad. They are not solve your problems...Read More

Worst service of GTPL broadband please dont buy it
Jan 31, 2019 08:05 AMRead (via Mobile)
I have given transfer request before one month but nobody comes for the connection. Fees already paid.When i call customer care they open ticket & close them selves & again open tickets when we call again. They closed my ticket 3 times without any solution.Also in GTPL in a year more the...Read More

Broadband
Jan 01, 2019 02:15 PMRead (via Mobile)
I m resident from Ahmedabad. Using broadband services since long.... About aservice my review is good but about service persons very hopeless and pathetic services i ever get. I get so many rude answers from every servive person is hopeless pathetic more then pathetic... Plz do take confirmation...Read More

Pathetic service
Dec 27, 2018 02:23 PMRead (via Mobile)
I am from surat. Gtpl internet service is pathetic. They took money from me and never gave me the internet connection. When i asked for my refund they stopped receiving my calls. Its been 3 months and they are not returning my money nor giving me the connection. This company is a cheat. Never ev...Read More

BS GTPL ISP NEVER BUY THIS
Dec 08, 2018 08:57 AMRead (via Mobile)
BS ISP I PURCHASED 6MBPS on march and i am getting 4 or less mbps from the next day it is fibre broadband not wireless but they are mis uaing the TRAI rules and only giving us 80 % speed dont buy this ISP i dont want others to go through what i did and i cocomplained a lot too but they instead o...Read More

Down for 4 day in a week- Worst Post Sales Service
Oct 07, 2018 11:14 AMRead
Down for 4 day in a week- Worst Post Sales Service, no Support, false commitment, never buy this, no one to understand ur issue down from 10 pm to morning 11 am and if its sunday then 24 hours holiday for both. no work.?Pathetic Service Provider and non reliable

Broadband service is very bad
Sep 24, 2018 03:19 PMRead
Very very bad service provided by customer care also connect services. Please don't take GTPL plans. I am waiting for 3 days but still not getting a broadband connection. he is committed to me conection we will provide you with in 2 day but not getting any query about that. Please choose other b...Read More

Bakvas service
Sep 04, 2018 06:20 PMRead (via Mobile)
Bilkul bakvas services ??. My broadband connection is out of service last 5days.i calling customer service more than more but no solution. I send my complain to mail 2time but no solution. So I said new customer Pl. Don't purchase gtpl broadband. I m mahendra patel.

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GTPL Broadband
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