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MouthShut Score

37%
2.37 

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Ficus Telecom Reviews

Worst services & connection
Oct 22, 2019 10:00 AMRead (via Mobile)
Absolutely bad servicing done every single time with fraudulence and also zero connectivity!The service center doesn’t call back properly and the connection goes off for minimum of 2 weeks with barely 2 hours of connectivity. The service center also is extremely unreliable and don’t follow t...Read More

Ficus new connection.
Dec 07, 2017 07:16 PMRead (via Mobile)
The worst service provider in Chennai.Absolutely the worst customer care service.Pls don't opt for this connection in Chennai.Horrible experience ever. Don't even think of taking up this connection.The sales team is a scam.How come they are still running, it's a big joke....Read More

This service provider is not reliable !!!
Aug 16, 2017 09:28 PMRead (via Mobile)
This network access supplier is not solid its administrations are extremely baffling I dislike this web access supplier.Ficus Telecom is not worth for cash web access supplier its administrations for web are exceptionally poor I utilized this telecom for web utilizing yet its system go is ba...Read More

YOUR RATING ON

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Fraudulent company with no capaicty
Mar 03, 2017 04:34 PMRead
Recently I contacted Ficus telecom to install a fiber internet connection to my home. Right from the word'GO', it was a non serious company. My message with the customer support didn't get answered for 1 day. They then came two days later and collected payment and promised to install a line by t...Read More

Ficus Telecom Review
Feb 24, 2017 12:45 AMRead (via Android App)
This internet service provider is not reliable its services are very disappointing I am not like this internet service provider.Ficus Telecom is not worth for money internet service provider its services for internet are very poor I used this telecom for internet using but its network range ...Read More

Slow speed only 200 kbps
Feb 14, 2017 12:21 PMRead (via Android App)
Today I am sharing my bad experience with this brodband company which promises me 1mbps speed continue with unlimited downloading .i take connection in october and pay 3500 for installation and 6 month advance they promise and say we care our customer and solve all issue and provide you good spe...Read More

So Far So Good
Oct 22, 2015 08:57 PMRead
I have taken a connection 10 Days back. So far it is good. I am given a dedicated line and I hvae faced disconnection only twice for a maximum period of 10 Minutes.The speed is very good . I am using 4 devices and it works fine without slowing. The speed is commited 20MBPS.The customer c...Read More

Very good service
Jun 11, 2017 04:27 AMRead (via Mobile)
I use ficus telecom fibernet for more than one year after cancelling airtel after almost 15 Years with them because they provide only 8 mbps maximum speed at that time. I signed up for 100 mbps plan and the speed I got was above 80 mbps most of the day. Recently they upgraded me with higher spee...Read More

Superrr service in chennai
May 23, 2017 05:08 PMRead
I taken the connection last 6months, they support very much, also service and speed very Good, sometime little bit I having speed issue, that time I noticed I downloaded multiply files. Kindly look it this issue, other wise service very very good.Connection Reliability also very good. Some t...Read More

Danm you will experience the worse!! GOOD LUCK!
Mar 02, 2017 07:13 AMRead (via Mobile)
You can experience a worst customer service at ficus telecom. They don't respect your mail/ telephonic complaints. Each day you have to call them and remind them about your problem. They don't even respect you. I just used it for a month and terminated the service.NOTE: NO REFUND OF MONEY....Read More

FICUS Braodband's fraud
Dec 01, 2016 11:20 AMRead
Dear All,I would request you to all don't take broadband connection from FICUS because it's fraud company. They will give 1 month connection with good speed and after that they will disconnect the line with any different type of reasons. I have paid for 6 months but money is totally waste be...Read More

When connectivity is down, they dont pick up calls
Nov 05, 2016 10:06 PMRead
Worst support, I have been with from their start. From day one they dont pick up call when there is connectivity issues. Customer support is scared to face the clients, maybe they dont know how to solve the issue. This happens always. I am seriously looking to change. Its frustrating when the ca...Read More

Unprofessional and lack of commitment value
Aug 28, 2016 05:00 AMRead (via Mobile)
Saw advertisement and approached ficus as they mentioned fast fiber connect internet and their head office was like 500 mtrs from my house.They committed within two days installation shall be done from date of giving cheque and cheque will be deposited only after we get internet connection....Read More

Worst Horrible Experience in Chennai
Jul 20, 2016 08:35 PMRead
Hi,Worst horrible Experience with Ficus telecom Broadband in Chennai, subscribed for 40 Mbps and I m getting only 0.75 - 15 Mbps Speed. that too in heart of City in Chennai, and Worst Customer Care they never respond to our queries. if Some one knew their CEO No. kindly reply. How come Custo...Read More

Wothful Broadband at a minimal cost.
Jul 05, 2016 03:20 PMRead
Great service. Been a user for 1.5 years now. Speeds are very good. On the 100 mbps plan, I get 70mbps during peak hours. and more than that at other times. The plans are also reasonably charged. I was a Airtel user and have no complains switching. In the beginning internet speed not good, after...Read More

Worst service, false promises...
Feb 16, 2016 12:04 PMRead (via Mobile)
When I enquired for this service, the sales representative said the connection wud b given in a max 3 to 5, but its been almost 20days still haven't got the connection. Whenever asked a canned reply of " will check and update you mam" is wat I get.Total miscommunication in between the staffs...Read More

Great service, Speeds and customer service
Oct 08, 2015 06:40 PMRead
Great service. Been a user for 4 months now. Speeds are very good. On the 20 mbps plan, I get 16mbps during peak hours. and more than that at other times. The plans are also reasonably charged. I was a Airtel user and have no complains switching.There were a couple of very brief outages, but...Read More

SPPED IS NOT REAL
Sep 13, 2015 04:47 PMRead
Not sure if they are correct about speed what they promise .recently the internet speed for my connection was reduced and I was not even able to open any links.and when I called up the customer service they confirmed that my quota of down load is over and the speed will get reduced automatically...Read More

Fucus Telecom...
Sep 06, 2015 05:48 PMRead (via Android App)
Two months ago I have installed this broadband and was highly satisfied with its performance. It is a good broadband services in India which provides fiber internet service with dedicated fiber network. The speed of this broadband is amazing. They have different plans for the users according to ...Read More

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