May 18, 2019 05:46 PM
4024 Views
(Updated May 18, 2019 05:53 PM)
I had purchased SIEMENS Front-loading washing machine in February 2016 which was quite expensive. On 14th May 2019, when washing operation was going on, it suddenly stopped working. Burning smell was coming and little amount of smoke was also coming out. When I called Siemens authorized service person(who took Rs. 800 as visit fee) to check the problem, he said that the drum is out of order. He also said that the problem can be solved only by implanting a new drum at the cost of Rs. 9035/-. It's a big amount just within 3 years after the purchase. IT IS VERY FRUSTRATING EXPERIENCE AS THE MACHINE HAS GONE OUT OF ORDER JUST 3 YEARS AFTER THE PURCHASE. I have taken Bajaj allianz extended warranty of 2 years, but this company has bluntly refused to offer any financial help. I HAD BOUGHT SIEMENSS WASHING MACHINE CONSIDERING ITS HIGH REPUTATION, BUT MY MACHINE HAS RECEIVED A MAJOR TECHNICAL PROBLEM JUST WITHIN 3 YEARS. THIS IS NOT FARE. FRONT LOADING WASHING MACHINE:MODEL 48426. So never buy Siemens expensive washing machines. Also never take extended warranty from Bajaj allianz as at the time of buying this warranty they never explain the details and intricacies of policy and when your claim is of high amount they simply refuse and tell this part doesn't cover under extended warranty.
