We shifted from LG to Bosch and commited a blunder .Our product is merely two years old and the machine is conked out.for last 8 days, we have been trying to reach the service engineer, who visited us 3 days after we lodged the complaint. To our shock , after inspection, he informed that he needs to replace a spare part which is not available for next one month and he disappeared !!!!!! Since then we have been chasing the call centre and looking for resolution but each time we have to explain our case snf and after listening to us , the executive escalates the call !!!! Please do not buy Bosch washing machine