Jun 05, 2012 05:44 PM
2283 Views
(Updated Jun 10, 2012 03:10 PM)
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Horrible experience Poor customer relationship. I booked 6 Airline tickets from New Delhi to Shimla for 6th June 12. I found that cash back offer as compared to cleartrip.com was very less. Booking ID - NF220112000 9821 & Booking ID - NF220352001 2569.
Unfortunately, I had to cancel my trip And when I cancelled my tickets the website showed cancellation charges of Rs750/Airline+Rs250/ makemytrip.com. But when I received email from them Amount of Rs 5123/was confirmed against original ticket amount of Rs 6647/each ticket. Total Rs.1524 were deducted against confirmation of Rs.1000/deduction as shown on web page.
Moreover Airline confirmed that they give complete refund of infants tickets. I sent one mail to makemytrip people but nobody bothered to contact me. This type of service will certainly go against them.
Regards
R Kohli
