Apr 23, 2025 04:17 PM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
?? TRAVEL WARNING: My Bad Experience with MakeMyTrip ??
I booked a hotel via MakeMyTrip.com on 28th March for my stay on 7th April. When I reached the hotel, I was shocked to find that there was no booking confirmed, despite having received confirmation from MMT. I was stranded on the road for 5 hours with zero help from their support team.
Since then, I’ve been following up for a refund — it's now been over 2 weeks, and all I’ve gotten are excuses.
Every time I call, they say:
“Refund is processed, finance team is working on it, please wait 7 working days.”
On 16th April, they promised the refund would come in 2 working days. It’s now 23rd April, and guess what? They’ve pushed it another 7 working days with no update, no courtesy, no accountability.
This is not just poor service — it’s exploitation of trust.
?? Think twice before booking with @makemytrip — especially for urgent or critical trips. They leave customers hanging and offer no real support when things go wrong.
#MakeMyTrip #TravelFail #BookingScam #TravelWarning #PoorService #CustomerExperience #TravelIndia
