Nov 01, 2021 07:42 PM
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(Updated Jan 06, 2022 03:10 PM)
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7 days after the initial review below, the NoBroker team has sent me a razorpay link for an amount of INR 12, 284.00(which I presume is the amount to be paid for the money back plan) and a demand that I delete this review – apparently in exchange for upgrading my service package(for which I am anyway paying an additional INR 12284.00). No covering email specifying which service exactly this amount is payable towards. No invoice or receipt for any payment made so far. No contract specifying entitlements or terms and conditions. I am amending this review from 1/5 to 3/5 because the team has displayed good faith in addressing this issue although this resolution remains undocumented and verbal. My payments to NoBroker so far are 15, 533.00 and 12, 284.00 therefore a total of INR 27, 817.00 I will continue to edit this review and rating based on the positive or negative outcome of my ongoing experience with NoBroker and in the interest of transparency and awareness of future customers.
I have seen the rave review of this service prior to availing of it. unlike most of the reviews I was engaging with nobroker for sale and not for leave and license.
I dealt with them for 11 days and have this to say:
the field rep seemed to be doing an ok job; likewise with the RM.
however Sumaiya Banu and Avil Crasta did a terrible job of presenting the company to me. I was given the impression that they have only one single product and 11 days later when I realised that they also have a superior money back product, sumaiya flatly refused to change my subscription to a money back subscription despite my willingness to adjust the tenure and pay the difference in fees. She kept insisting that they are essentially the same product and that the sales team is actually the best judge for which is the more appropriate product for me. all in all a terrible experience. as an NRI seller I could not bothered to deal with this attitude and requested to delist immediately.y. advice to future prospects: AVOID AT ALL COSTS
