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Verified Member MouthShut Verified Member
India
Chk in denied at hotel
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 12, 2025 04:51 PM 61 Views (via Mobile)
(Updated Nov 12, 2025 04:58 PM)

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goibibo_ibibo Cares

goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

.I was denied chk in 2hrs ago....this is ridiculous as they say hotel sold out and you speak to your agent. now u see I did this 6MONTHS ago...knowing that all hotels will get booked a big yatra by Iskcon. now I'm stranded...all hotels like wingston etc close by here full i chkd again..called your helpline and no solution since over 1hr they said will give refund...I will not settle for refund only ...but demand 3times that amount as refund for the inconvenience caused and now that I will have to stay at vrindavan and commute daily by cab to govardhan!!


if my demand not meet I will surely pursue this with consumer forum and court.


troubled customer


vishal

Brand Response

We apologize for the inconvenience caused to you. As checked, full refund against the shared booking id is already processed. If you had booked an alternate reservation, please share the hotel invoice for the same so we may get it validated and update you. - Team GOIBIBO

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By: goibibo_ibibo | Nov 14, 2025  11:48 AM imageComments 0

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