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Verified Member MouthShut Verified Member
Mumbai India
Fake reviews(?), no response, inefficient team
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 02, 2018 12:37 AM 2192 Views
(Updated Oct 02, 2018 12:52 AM)

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Firstly whatever I understand from my gut feeling, the positive reviews with the person giving only single review seems fake to me. Why someone comes only to review this  site?.its just all created!


Secondly about my listing that I added almost 10 days back. On every follow up they just say it will be activated soon. But not yet activated.


On top of that they keep on sending me their promotional e-mails and the chat representative asks to go for paid plan.


Another serious thing I observed is that their data has serious leakage problem. As soon as I added my listing(but was not activated on site), I started getting calls from fake numbers. Fake means first through app(like+143, +4999, etc). Later when I mentioned that don't call me from App, there were few such numbers which were known as spam in Truecaller. The callers did not tell me the source of getting my number(which I had not at all shared except nobroker)


I do not recommend this company for listing your property, for their inefficiency and unethical behavior.


PS:For nobroker guys:  I have not registered on nobroker with this name, so guys, please do not attempt to say that you don't have this customer.


> Also do not ask me my personal details/ contact details. You can go ahead with your internal quality checks, find out how many listings are pending for 7+ days and activate them . Once my listing gets updated, I shall intimate accordingly here.


> Regarding data breach, I have already given complaints 3 times.at first, your representative talked with me very rudely. He asked me if I want to remove my listing from site(what the hell you feel about yourself?) Second one denied such with good tone and third one finally agreed to understand the concern and forward it to tech team.

Brand Response

Hi,
Please message us your registered contact details to care@nobroker.in. Our team will connect with you to understand the issue better and get it resolved.
Thanks
Team NoBroker

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By: nobroker | Oct 03, 2018  02:57 PM imageComments 1

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