May 29, 2024 06:51 PM
242 Views
PlanetSpark Cares
PlanetSpark is working closely with MouthShut.com to enhance customer satisfaction.
I am also one of the fathers who was cheated like everyone else. I enrolled my son for the betterment of his future, but the so-called counselor started shouting at me once the payment was done. Until the time of admission, she was very friendly, but after receiving the payment, she misled us by saying that we could quit if we didn't like the program or found it unsuitable at any point. However, now they are imposing terms and conditions that were never discussed at the time of admission.
I paid 70k, and after attending the first class, we felt this program wasn't suitable for our child, so I asked for a refund. The counselor suggested we attend a minimum number of classes for cancellation, now saying they can't refund the money, which was never mentioned at the time of enrollment.
