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About Makemytrip

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Contact Details

Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

Verified Member MouthShut Verified Member
India
Would never use this page again
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 14, 2025 08:46 AM 338 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

I have been a repeat customer with MMT, but learned the hard way that all is good and dandy until you have any trouble during your trip. I cannot recommend this platform. I booked a ticket with MMT and then tried changing the outbound flight date. They were not accepting this change and made me lose the ticket. Then they lied and said if I don't go outbound with the earlier purchased ticket, I cannot use the return ticket(with a different airline) as the whole ticket is null. So I suck it up and bought a whole new ticket, loosing about 3.500 Dhs! When I reached the check-in on my return flight, the airline said, I have TWO tickets for this flight open and could have used the first ticket without issues! Now, MMT refuses to refund either of the two tickets. Very unprofessional and without a moral compass. Never again.

Brand Response

We regret the inconvenience caused to you. We request you to share your Booking ID so we may assist you further. - Team MakeMyTrip

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By: MakeMyTrip | May 20, 2025 05:39 PM  (Updated May 20, 2025 05:41 PM) imageComments 0

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