Mar 15, 2007 04:00 AM
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I had one of the most horrendous experiences with Makemytrip.com. These guys are very quick in getting you the tickets, but when it comes to cancellation or refund. You can as well forget your money. In Jan, I was supposed to take a connecting flight to Delhi and then take an international flight thereafter. But Due to fogs, my flight got cancelled.
Since then, I have wasted my time and energy in following up these guys to get the amount refunded as the flight was cancelled and all other passengers were returned full amount. Not only did they not reply, they put me on hold for around half an hour each time I had called them from abroad. Finally they said that they will be giving me the money if had sent them a fax.
Which I did immediately. they again slept on it. Then I had to tell them that I am going to dispute the money and they said, another 5 days...Now almost 20 days has passed on it. I am trying to get my voice heard to the CEO, Deep Kalra. Please someone , get me his email id. My ticket reference is MMT-D402731, if someone wants to confirm.
