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SQUARE YARDS CONSULTING PRIVATE LIMITED

@Square_Yards
MouthShut Score
54%
3.64
321 Votes

About Square_Yards

NA

Contact

New Delhi, Delhi
98257 97700

Brand Activity

11%

Responded

8%

Resolved

65

Blog Posts

  • Verified Profile
  • Average Response Time - 592 hr 25 min
  • Actively seeks customer reviews
  • Resolved Rate - 77 %

Product Ratings

5
48.15 %
4
14.81 %
3
3.7 %
2
0 %
1
33.33 %

Reviewer Sentiment

Positive Reviews - 20%
Negative Reviews - 80%

Profile Insights

Profile Viewed 17 Times

Commented on own response

Credit Note Issued - Payment not Given 72K

Apr 18, 2022 05:42 PM

Please forward your mail trail to social@squareyards.in. We'll help you resolve the issue.

Commented on own response

Disgusting Telemarketing

Mar 01, 2022 10:12 AM

We are extremely sorry if you had an inconvenience due to us. Please be assured that we are here to help you. Would you like to speak to us in detail about the issue?

Commented on own response

Squareyards Worst Company in Noida

Feb 16, 2022 12:43 PM

Thanks for the information. We are working on it and will get back soon.

Brand Response to romazi320's review
Feb 15, 2022 01:19 PM | General

We are extremely sorry that you had to go through such a situation. We’ll raise this concern internally with our team. Thanks for sharing your feedback.

Brand Response to deepak2004sam's review
Feb 15, 2022 01:17 PM | General

Hi, we’re sorry for the inconvenience caused to you. We would like to raise your concern to the concerned team and for this we would require some details of the issues you faced. Please email at social@squareyards.in. We’ll assist you from there to fix up the issue at the earliest.

Brand Response to ssingh181097's review
Feb 15, 2022 01:16 PM | General

Hi, we’re sorry for the inconvenience caused to you. We would like to raise your concern to the concerned team and for this we would require some details of the issues you faced. Please email at social@squareyards.in. We’ll assist you from there to fix up the issue at the earliest.

Brand Response to iqbalracer's review
Feb 15, 2022 12:19 PM | General

We are extremely sorry that you had to go through such a situation. We’ll raise this concern internally with our team. Thanks for sharing your feedback.

Brand Response to prateeksrivastav74's review
Feb 15, 2022 12:18 PM | General

We’re sorry that you had such an experience and think this way for us. We’ll raise this concern internally and try to make things better for our employees and for clients as well. Thanks for your honest feedback.

Brand Response to prakash.leema's review
Feb 15, 2022 12:16 PM | General

Hi, we’re sorry for the inconvenience caused to you. We'll raise your concern internally. Thanks for your honest feedback.

Brand Response to rachnasharma00123's review
Feb 15, 2022 12:09 PM | General

We deeply regret that you had to face this If you are willing to fix the issue then please email us your employment details at social@squareyards.in. We'll surely take this matter up and provide you a quick redressal.

Brand Response to amitdudani29776's review
Feb 15, 2022 12:07 PM | General

We deeply regret over your bad experience with us. Thanks for bringing it to our notice. We’ll raise this concern internally and try to make things better. Thanks for your honest feedback.

Brand Response to edricleonconsulta's review
Feb 15, 2022 12:03 PM | General

We’re sorry that you had such an experience and think this way for us. We’ll raise this concern internally and try to make things better in the future. Thanks for your honest feedback.

Brand Response to vineetha985's review
Feb 15, 2022 11:59 AM | General

We are extremely sorry that you had to go through such a situation. We’ll raise this concern internally with our team. Thanks for sharing your feedback.

Brand Response to dris2004631's review
Feb 15, 2022 11:59 AM | General

We deeply regret over your bad experience with us. If you are looking for a solution, then we can help you raise the same to the concerned team. Please share your employment details on social@squareyards.in. We'll surely take this matter up and provide you a quick redressal.

Brand Response to sumit8085's review
Feb 15, 2022 11:57 AM | General

Hi, we’re sorry for the inconvenience caused to you. However, if you have any issues with Square Yards or one of our employees, then please let us know. We'll help you fix the problem.

Brand Response to rgrandhi's review
Feb 15, 2022 11:50 AM | General

We deeply regret over your bad experience with us. Thanks for bringing it to our notice. If you are looking for a solution to the issue you faced, then please email us all the transaction details at social@squareyards.in. We’ll get back to you with a solution. Thanks!

Brand Response to ombdasam's review
Feb 15, 2022 11:48 AM | General

Hi, we’re sorry for the inconvenience caused to you. We'll raise your concern internally with the concerned team. Thanks for submitting the feedback. Furthermore, if you are looking for a solution to this problem, then please email all the transaction details at social@squareyards.in. We'll surely t...Read more

Brand Response to nagmasayed394's review
Feb 15, 2022 11:44 AM | General

We deeply regret over your bad experience with us. If you want then we can escalate this issue to the concerned team. Please share your employment details on social@squareyards.in. We'll surely take this matter up and provide you a quick redressal.

Brand Response to arfi's review
Feb 15, 2022 11:41 AM | General

Hi, we’re sorry for the inconvenience caused to you. We would like to raise your concern to the concerned team and for this, we would require some details of the issues you faced. Please email at social@squareyards.in. The concerned team will connect with you.

Brand Response to shafanasherin1312's review
Feb 15, 2022 11:38 AM | General

Hi, thanks for bringing this to our notice. Please be ensured that your identity will be kept confidential. If you would like to raise this concern to the concerned team, then please email all the details to social@squareyards.in. Team will look into the matter to get it resolved.

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What can a Corporate do on MouthShut.com?

A Corporate can resolve member issues, make announcements in its Article, reply to any review, comment on other's postings, upload unlimited photos of its products. Additionally, a Corporate can also Trust/Distrust members and communicate with others through M2M. In short, a corporate can go the entire hog and do focused PR.

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I want to save my Posting now and publish it later. Can I do that?

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If you wish to change/edit/modify any part of a posting that you have written, it's easy to do so. Go to your Profile and click on 'Corporate Posts'. On this page you will see a list of all the postings you have written. Click on the title of the posting you want to modify. When the posting appears, you can click on the 'Edit' button and make your changes on the page. And then click on the 'Submit Post' button at the end of the posting.

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Categories help you organize your postings into specific topics. To add categories simply click on the 'Add Category' link on your Write Posts page or Categories page, enter the name of the category and click on OK.

From where do I upload photos in my Article?

MouthShut.com's corporate members have the benefit of uploading unlimited photos in their Article. To upload photos, you can click on the 'Upload Pictures' link in your Profile. Just browse and select your desired image file and the photo gets uploaded right away!! In addition, the 'Add Details' feature also allows you to give a short description and some tags to each photo you have uploaded. Editing of Pictures can be done from the Corporate Photos page.

Where do I upload my company logo?

Your Company's logo can be uploaded from your Edit Profile page. Just click the 'Click here to upload your corporate logo' link next to the Corporate Logo field, select the image file and the logo will be uploaded.

What are Tags? How are they associated to my Postings/Articles?

A tag is like a subject or category. Related postings would look at the tags you use and then grab postings based on that. Tags can be separated by a comma and a space. (Eg. cars, cell phones, computers)
While writing a posting, just ensure that you assign accurate tags in order to associate your posting with the various products on our website. Postings will be displayed on priority of the closest tags matched with the product names on our website.

How can a corporate member comment on a Post and a Review?

Commenting on a Post:Corporate members can either comment on other's postings or on its own postings. To write a comment simply scroll down the Read Post page (Permalink page) and the Comments section will be seen. The comment must be headed with a suitable title.
Commenting on a Review:Corporate members can also comment on any review written on MouthShut.com. Reviews can be commented from the Read Review page itself. The link/tab of 'Review Comments' will show the comment section wherein a comment can be posted.

Can a corporate respond to a Review?

Yes, a Corporate can respond to a review written by any member in order to express justification for its brand/product. At the bottom of the review page you will see the option of responding to the review. Clicking on the link will take to a page wherein the reply can be written and submitted.

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Concept:
The concept of creating the Trusted Circle arises from life itself. In life, whenever one needs an advice about anything, one turns to one's close circle of friends and relatives whose opinions are trusted.

MouthShut enables you create your very own circle of trusted members on the site itself. Your circle will comprise people whose opinions you can trust.

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At MouthShut, we've pioneered a technology - SORT™ technology that can do some amazing things. It allows you to set filters on your personal page, implying that you need not ever see opinions of people you do not trust. Also, you can give preference to opinions of people whose opinions you want to see because you trust them.

How do I create my own Trusted Circle ?
A Trusted Circle is built up over a period of time. Every member builds up his/her own individual and personalized trusted circles. It's easy to build up your Trusted Circle, because of our unique technology.

We recommend that you do not trust or distrust a writer based on a review alone - find out more about the writer.

To do this, click on the MouthShut ID that will take you to a list of the reviews by the author. You will not only discover the quality of reviews written by the member, but you will also be exposed to the Wish List of the writer. Based on this knowledge, you can now add this member to your Trusted Circle. You can also add other corporate members in your Trust/Distrust list.

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MouthShut enables its members to communicate with other members. The M2M feature helps you to email other members, expressing personal views. You need not have the e-mail addresses of other MouthShut members. They are stored with us. All you have to know is the user-id of that particular member(s) whom you want to send e-mail to and post the message in 'M2M this member'.

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Why should I set Email Alerts?

You can set your 'Email Alerts' if you want to know any/all of the following:

  • New reviews on products.
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  • New postings by Corporate members.
  • New comments on your postings.
  • New comments on other's postings.
  • New comments on other's reviews.
  • Trusted List alerts.

How do I set my Email Alerts?

If you are a new corporate member, you will have to first set your email alerts and then follow the steps given below:
  • When you have read a review on a product, click on the 'Alert Me' panel.
  • If you have liked a particular author, click on the 'Set Alert' box by going to the author's 'Profile Page'.
  • Comments on your postings wil be set by default.

How do I remove my Email Alerts?

Go to 'Email Alerts' in your 'Private Profile' page and click on the 'Remove' checkboxes against each alert that you have set. Finally, click on 'Done'.

What is my Private Profile page? Can anybody look at my Private Profile?

Registering at MouthShut.com entitles one to a 'Private Profile'. This page contains all your personal information, such as your e-mail address, description, and other information that you have specified at the time of registration.

This page is completely confidential. Only you can look at it. However, other members and visitors to MouthShut can view your Public Profile.

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Can I see a list of all the postings that I have written in my Article so far?

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Can a Corporate write a review?

No, a Corporate can not write a review on its own products or any other products. This feature is not available for corporates.

What are the new features provided to the corporate?

A Corporate can now see all its activities done on Mouthshut.com on the Timeline page. A Corporate can now send and receive virtual gifts, post SMS reviews and comments on a review, diary, photo and SMS.

Where is My dashboard?

My Dashboard has been now merged with My Timeline..Trusted Circle feeds from My Dashboard have now been moved to My Timeline, where you can see all your updates as well as your trusted circle (Member I Trust) updates on a single page.

How can I search for members?

This option is only available once you login. You can search for members by going to the Hot Profile page or clicking on your MouthShut ID in the header.

Can multiple people in the corporate team respond to reviews?

Yes. You can have one main login id and two sub-user ids for your corporate account with MouthShut.com.

We get reviews on various aspects of the product/service. Can we segregate the reviews accordingly?

There is a feature called "add tags" in the corporate Dashboard, where you can create and assign tags to all your reviews as per your need.
These reviews can later be selected according to the tags and responded to.

Can I add Videos on my Brand's Listing Page?

Yes you can display your Youtube videos on the product listing page.
All you need to do is share the embedded link with your Relationship Manager.

Can I showcase my MouthShut.com Reviews on my website?

Yes, this can be done using the "Review Widget" Feature available in the Dashboard.
There are various customizations available for the content to be displayed on the review widget.

We maintain a database of our Happy customers. How can I get them to write reviews for me?

You can use the Verified Reviews Feature to connect with your Happy Customers and generate good reviews on your MouthShut.com listing.
Contact your Relationship Manager for more details on this.

Can I access my MouthShut.com account on my Phone?

Yes. MouthShut.com is now available for corporates on Mobile (Web and app).
You can have complete access to your Brand's account (Review Response, Dashboard, Reports, etc.) on your Mobile Phone.

Can I respond to the reviews in the comment section?

You can post a comment on the reviews, however it is insisted that you do the first response via the "Reply as a Brand" Tab. Only then will it be registered as a Brand Response and enable your features to work.

How does the reviewer know when I respond to his review?

The Reviewer gets a real time email notification as soon as you post a response on their review.
They also receive a notification on their MouthShut.com profile and an M2M, stating that the Brand has responded to their review.

What is MouthShut.com?

A Corporate can resolve member issues, make announcements in its Blog, reply to any review, comment on other's postings, upload unlimited photos of its products. Additionally, a Corporate can also Trust/Distrust members and communicate with others through M2M. Also, a corporate can write a review or rate other reviews. In short, a corporate can go the entire hog and do focused PR.

Who writes the reviews we see on MouthShut.com?

Anyone with access to the Internet, irrespective of their location, can write and post reviews on MouthShut.com. MouthShut.com is a platform meant for average consumers to express themselves freely on products and services which they have purchased and availed with their hard-earned money.

Does MouthShut.com have a department or panel of experts who write reviews?

No, there is not a single review that has been written at the behest of MouthShut.com. Every reviewer has chosen to write their review on their own personal initiative.

What are the requirements for someone to write and post a review on MouthShut.com?

A user must first register on MouthShut.com and thereafter each review must conform to review guidelines. Broadly speaking, the guidelines require that the review meets minimum size requirements (number of words), must address issues relevant to the topic under review and be free of profanity, obscenity, copyright issues etc. We also require that users not "spam" their reviews no matter how strongly they feel about a company, i.e. post the same review in multiple categories. Each user may post just one review on any one product in the most appropriate category.

Who decides what goes into a review?

Everything in a review is solely the input of the review writer.

There is a review about my company/product/organization - what does that mean?

It means that someone who has decided to express a positive, neutral or negative sentiment about their experience on the Internet about your company/product/organization and chosen MouthShut.com as the platform from which to do so.

A review about my company/product/organization is flattering - what does that mean?

It means someone had a positive experience and you ought to be congratulated. Hopefully, this review offers you information that you can use to continue to delight other customers/members.

A review about my company/product/organization is negative - what does that mean?

It means that someone had a negative experience in interacting with your company/product or organization. In our experience, with rare exceptions, a negative review is an attempt by a dissatisfied customer/member to get that feeling off their chest. In most instances they will provide details of what it is that they did not like. The organization in question can use such feedback as a data point for what its customers/members may be thinking to improve its products/services/processes. By viewing such feedback in a constructive way, organizations have a tremendous opportunity to improve their organizations.

I have a lot of reviews on my company/organization - what does that mean?

It simply means that many of your customers/members are choosing to express their opinions online. You should look at the average rating assigned to your company/organization. It is natural to expect some reviews will be negative and others will be positive.

There is a particularly bad review on my organization - can MouthShut.com remove it?

As MouthShut.com is a Brand-neutral review portal, Review deletion goes against our policy.
However, we give the Brand a platform to address the negative review and provide a resolution to the reviewer.

Can MouthShut.com tell me who wrote a certain review?

Each MouthShut.com member chooses to reveal certain information in his/her profile and that is all the information available to you.
If you are a registered Corporate Blog Member on MouthShut.com, you can contact such individual users asking for more information and resolve any issue. To find out more about Corporate Blogs, email

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