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Sandeep M
@Socrates

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Socrates's Timeline

Commented on own review

Apr 13, 2010 09:41 AM (Updated Apr 15, 2010 10:17 AM)

contd from comment above Now the only thing that is pending is the why the WiFi cannot connect if the SSID is hidden. I have been promised that I will be contacted once a solution is found but I really don’t have much faith in these guys anymore. I have to say that this entire rigmarole has... left me totally disgusted & feel that I have been cheated, as a faulty unit/model has been sold to me. The way they tried to mislead then grudgingly give me the disc’s leaves me wondering if they are serious about service to the customer. They come across as shifty, slippery operators. One thing is certain for sure I, or anyone in my family will EVER purchase ANYTHING with the name ‘ACER’ nor will we recommend it to anyone else.Read More

Commented on own review

Apr 13, 2010 09:26 AM (Updated Apr 13, 2010 09:40 AM)

On 12th Apr 2010 the driver disc was also delivered in FOUR working days flat. I wonder what took the other three disc so long to be delivered? When I mentioned this to my friend he jokingly said his fruit/vegetable vendor on the road knows what he sells right down to where he sources his stock. An...other quipped that his butcher knows his customer by community & when they avoid meat. Another experience with Acer tech support is that the calls from Acer Delhi are at best a comedy of errors but cut a very sorry figure with the customer. I have got calls from a lady who claimed to be from the ‘feedback dept’ asking me if the ‘problem of the laptop battery’ was solved. I had never made any complaint of the laptop battery. On another day I got another from a lady asking me if the problem of ‘overheating laptop’ was solved. I wonder if they had a premonition of things to come! There seems to be some communication problem in your organization. When such calls are made I have to waste a lot of time telling them the whole litany of problems. As always these people promise that someone will get back to me about my problems, a promise that has NEVER been kept.Read More

Commented on own review

Apr 13, 2010 09:26 AM (Updated Apr 13, 2010 09:39 AM)

On 6th Apr 2010 and there is still no sign of the promised OS CD containing Win 7 Home Premium 64 bit. I was not aware that Acer plays ‘April Fool’ jokes on its customers. Since there was no sign of any disc I called up the Mumbai office & was told that the ‘OS disc’ would be delivered tomorrow.... I even asked the person who spoke to me if it was actually the OS disc & was told very emphatically ‘Yes Sir, it is the OS disc’ On 7- Apr 2010 I get the delivery of THREE disc’s &was stunned to find it’s the ‘Recovery Disc’s’ which were promised initially (2nd Mar2010) AND NOT THE ‘OS DISC’ which should mean the OPERATING SYSTEM DISC. ON CALLING the Sales Manager I told him I feel totally cheated that initially (2nd Mar2010) I was promised the (‘Recovery Disc’s) then on 19th Apr 2010 I was promised the OS disc. He got back to me with another staff member (in a con call) who tried to explain to me its only THREE disc’s but when I explained to him that the 4th disc contains ONLY the drivers and the situations where that could be useful. He promised to get me that by 12th Apr 2010. He had no answer why I was first promised the recovery disc & then the OS disc. It’s become very clear to me now that either the people who work in this company don’t know the difference between ‘recovery disc’s’ & ‘OS disc’s’ or worse.Read More

Commented on own review

Apr 13, 2010 09:25 AM (Updated Apr 13, 2010 09:39 AM)

On 23rd I rang up Sales Manager told me that he had started the process for getting the OS disc for my laptop, which had to come from Microsoft Bangalore. On 30th Mar 2010 I sent the Sales Manager an email & got a reply that it would probably be ready in another week. Acer seems fascinated by t...he figure 7, everything will be ready in a week’s (7 days) time. On the 1st Apr 2010 I got an email from another Acer staff that I could collect the CD from their office and the same would be available with the security by the name of Mr Sachin. On 2nd Apr 2010 I went to the Acer Mumbai office and found it closed & there was no security present. I rang up the Sales Manager and was promised that the CD would be delivered to my house after reaching home the same day I emailed him my postal address. Read More

Reviewed Acer Aspire Timeline 3810TZ

Apr 13, 2010 09:24 AM 3984 Views

(Updated Apr 13, 2010 09:43 AM)

I write this as a very disappointed customer. I bought an Acer AS3810TZ – 413G32N in Feb 2010 from ‘Vijay Sales’ Prabhadevi showroom Mumbai. The first thing I did on reaching home was to try & make the ‘Restore Disc’s’. As this laptop does not have a optical drive I was talked into buying a T...Read more

Commented on ashishjindal13's review

Apr 13, 2010 09:15 AM

I had a bad experience with Whirlpool many years ago (see review) & nothing seems to have changed yet.

Commented on bhushanfriends's review

Jul 29, 2007 05:30 PM (Updated Jul 29, 2007 05:31 PM)

Check out this s/w too. I am now using this as the other one started giving me some problems http://www.fjsoft.at/en/

Commented on shravaa's review

Jul 02, 2007 08:50 AM

For free content check out http://www11.ownskin.com/index & http://mobile9.com/. GPRS works just fine on my phone :)

Commented on satya8019's review

May 21, 2007 05:25 PM

Agree with the above comment. Its strange a mouthshut id can be made without displaying the mouthshut id. I hope the administratirs r reading this. Lacks credibility.

Commented on amitkanjnu's review

May 14, 2007 07:29 PM

Nothing useful in this 'review' which can help a potential bike buyer. :)

Commented on suresh_rang's review

May 13, 2007 07:29 PM

U should write to the company & let them know of ur experience, I have tried this with Hero Honda and found dealers come down from their high horse when they know u r talking directly to the company :)

Commented on own review

May 05, 2007 05:10 PM

For those of u wondering about the above comment its b’coz I marked this joker ‘review as NU (http://www.mouthshut.com/ review/Hero_Honda_CBZ(Disc_Brake)-95342-1.html ). He has pasted his reviews in more than 1 section (later removed by the administrators) & has fondness for using the S*** & F*** w...ords to impress us with his knowledge. His words show his level of knowledge and background & so lacks credibility.Read More

Commented on akshay.mahajan's review

May 05, 2007 04:50 PM

Nothing useful in this review. . . . . . . . . . . ..

Commented on navneet_43's review

May 04, 2007 09:43 AM

Contact Hutch Appellate Authority Hutch House, Peninsula Corporate Park, Mumbai 400013 Tel 022-66645000 Fax +91- 22 - 66645000 with ur complaint :)

Followed brg_in

Apr 19, 2007 02:00 PM

brg_in

Commented on brg_in's review

Apr 18, 2007 05:34 PM

Had written a review on the same topic some years ago. Looks like nothing has changed yet

Commented on timban4phuong_'s review

Apr 17, 2007 07:34 PM

Agree with the points above. . . . . . . . . . . . .

Commented on Poorwa85's review

Apr 12, 2007 10:33 AM

Check out this url http://www.motorola.com/consumer/ v/index.jsp?vgnextoid=3d3658572c63e010VgnVCM1000008206b00aRCRD&prodGroup=All +Phones&show=fullSpecification this phone does not have bluetooth :)

Commented on own review

Apr 11, 2007 03:50 PM (Updated Apr 11, 2007 03:51 PM)

Just 5 days ago this phone started to misbehave. The moment I put it on just the symbols in the top line would appear then the wallpaper, blink 3 times then switch off. I took it to ‘Brightpoint’ in Mumbai and they reloaded the OS, maybe u should also ask them to do the same as one of the problems w...ith s/w on new gadgets is that the customers do the beta testing (I should know being from the same industry). I am still testing this piece after the reloading of s/w, so its too early to say if its been cured of its ills. That was the main mistake we did, to buy a phone, a few days after introduction.Read More

Commented on aarif_ziaee's review

Apr 02, 2007 02:17 PM

'We change lives' they do, if u r not bankrupt, they will make u so :)

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