The service is horrible. I placed an order at 5.00 n they didn't confirm the order until 5.45.when I called the customer executives., jus fr the sake of getting done with the call.they assign an agent. I called the agent.he says he won't be able to go to restaurant.bt offers another agent's number. when I call swiggy.they assign another agent. we place an order when we are really hungry.if they are going to take more than 90mins to deliver.we might as well cook.this has happened to me many times.i hv never had good experience with swiggy. also swiggy money dissapears from the swiggy account on its own.