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+91-9212692126

Verified Member MouthShut Verified Member
Asd India
Day light robbery, cheats
Aug 21, 2011 03:12 PM 7382 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Order ID: 146941679


I recently availed of a service through snapdeal(Rashtriya chemical & herbal pest control service worth Rs.3450). The discounted price was Rs.399(of which Rs.149 I paid to snapdea and remaining Rs.250 to be paid to the merchant).


The person whom they sent over to do the pest control treatment at my house came with a syringe that had hardly 5ml of the gel in it. He was in such a hurry that he completed the entire kitchen within a matter of 2 min. When I looked at the syringe it looked like it hadn't been used. When I questioned him about this he said that how much more could I expect for Rs. 250.


He only used the gel in the kitchen(that too, very very sparingly). The rest of the house he sprayed mostly water and 5-6 drops of some chemical. That too, he was in and out of the rooms before you could blink.


This is my first dealing with snapdeal and I am thoroughly disappointed. If the merchant is only going to provide you with the service for the price you are paying them, then why go for such tall claims.


A clear warning to any one who is thinking on signing up wiht Snapdeal. Do not waste your hard earned money on such scams!

Brand Response

Hi Sunita,
Thank you for the review. We apologise for the less than satisfactory experience you have had with Snapdeal. This is indeed something we want to avoid altogether. We have taken into note the issue and we will soon get in touch with you get this issue resolved.
Being the leaders in the industry we have clear goals and customer delight is our main aim. With this in mind Snapdeal not only provides the best deals but a good customer support and good merchants who like Snapdeal want to provide the best for the customers as well.
There is no point in scamming or cheating our customers as we are in the industry for the long haul and it doesn't make business sense to lose out on customers like you.
Please bear with us while we sort this issue out.
Thank you

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By: snapdeal Deactivated | Aug 22, 2011  09:51 AM imageComments 2

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